WP SwingsReviews of wpswings.com

Absolutley Nightmare!!! This plugin hasn't work from the moment i downloaded and activated it! Several things didn't work from the very beginning and after 48 hrs experience with it i realized that the plugin hasn't properly tested and they waiting when a client problem occur to developed. I requested a refund for the purchase within the 30 days withdraw because the product isn't the same as advert but they wont release it without any reasonable justification!!! Stay away and avoid this company that to me, is very unprofessional and customer care absent!

Their support team couldn't make the plugin work for us and they refused to give a refund even within the 30-day window. Check out their refund policy before buying. Be sure to note the line that says "The refund can not be initiated if the user doesn’t like the design of the product after downloading it." That pretty much covers everything. If you don't like it, you still pay. Was it worth the $69 to earn a 1-star review? Bad product. Bad customer service.

I am extremely disappointed with the quality of this plugin and the level of support provided. This is the third time I’ve faced an issue where the plugin license fails, making it impossible for customers to purchase gift cards on my website. The biggest problem is that there’s no way to detect this issue unless someone complains or you start questioning why there haven’t been any gift card sales for a while. The plugin doesn’t provide any warnings or notifications when the license stops working. I’ve contacted support twice before, and each time I was assured the problem would be resolved. However, the issue keeps recurring. This not only causes financial losses from missed sales but also damages customer trust in my business. For businesses that rely on reliable solutions, this level of service is unacceptable. If you care about your customers, I strongly recommend improving both the plugin’s functionality and implementing a notification system for such issues. As it stands, this service leaves a completely negative impression.

I started working with this company and they were very responsive, but the plugin was pretty glitchy. I found a few issues that they needed to fix. The issues went on for weeks and I finally had to go with another solution because we could not get the membership + subscription to create a recurring charge that went on indefinitely. I finally had to go with another subscription and management solution because I was past the deadline for our client. When I went to request a refund and said that I appreciated their attempts, they made me write them multiple times to “prove my issues” even though I had dozens of emails and chats with their team. And even after I provided all the documentation, they said that they would not refund my money as long as they were still willing to correct the issues. I don’t have time to pay for a product and then spend upwards of 40 hours to help their team develop it to work properly, regardless of their willingness to fix problems. It’s worth it to pay for the Woocommerce alternatives for membership and subscriptions.

Plugins are not working as described. They give a cryptic description which not describes the actual functionality of the software they providing. Better look for an alternative when needing a wordpress plugin, other alternatives are cheaper and better

I had a very disappointing experience with this plugin. Initially, I spent a lot of time trying to set it up for my client, but we encountered so many issues and complexities that we eventually decided to abandon it altogether. Ultimately, we moved away from WordPress to a custom-built solution because the plugin didn’t meet our needs and was too difficult to configure. Fast forward a year later, after not using the plugin at all, I was unexpectedly billed for an automatic renewal – without any prior notice. When I tried to reach out to their support team through chat and email, I received no meaningful assistance or solution. It felt like no one was available to help me cancel or refund this unwanted charge. Now, I’m stuck paying for another year of a service that I don’t use and had already given up on. I would strongly caution anyone considering this plugin to be careful with the renewal process and to ensure you fully understand the support and setup options before committing. Unfortunately, it’s been a frustrating and costly experience.

This company promotes itself as a reputable provider. I purchased their plugin a year ago for my WooCommerce store. Initially, it seemed to work fine, but when I reached the checkout page, it completely broke. After analyzing the issue, I discovered that the plugin was incompatible with Aramex Shipping. Despite numerous back-and-forths with their support team, they refused to issue a refund, even after acknowledging that their plugin did not work on my site. Instead, they suggested I contact Aramex to resolve the issue, which is clearly unreasonable. Reluctantly, I accepted that the plugin was not going to work for me. However, on September 23, 2024, they charged me a renewal fee without any notice, even setting a customer subscription to "never" is indigenous. This is extremely frustrating. When I reached out to their chat support, I was told to send an email, and while they initially seemed willing to help, they quickly fell back on their refund policy, denying any compensation. It feels like they were just stringing me along until the refund period expired. Overall, their approach feels deceptive and untrustworthy. To sum up, I purchased from this company, the product never worked, and I didn’t get my money back. Then, they charged an automatic renewal fee and deducted money from my account for a product I never used. When I contacted their support via chat, I was told that a renewal reminder had been sent. However, since I received the order confirmation from the same email address, it's clear that if a renewal reminder had been sent, I would have received it as well—making me question whether they were being truthful. Unless they can provide clear evidence of email logs showing the reminder was sent, their claim seems dubious. I have reported this issue to my bank and will be escalating it to Mastercard. I will not recommend this company at all. It seems that the parent company associated with this company is CEDCOSS Technologies

Here's a fact. I've owned this software for 3 years and it's decent software but in that time the software has QUIT FUNCTIIONING several times. So you have to pay attention that it works all the time, and here's the thing, they intentionally make it stop function. If they see any change on your server, they shut down your plug in because they are greedy and want to overenforce you sharing it. They will try to divert attention from this review by saying I swore. I did, because this is the 4th time reaching out about this over the years and yet they still greedily shut down customer account just to be sure they aren't stolen from. Who care about legitimate customers right. I have over 30 other plugins I don't have this problem with anyone else.