WP SwingsReviews of wpswings.com

They kept my card on the system without my knowledge and renewed a subscription without my authority and upon asking for a refund and cancellation ignored my emails and my request for refund.

They have false claims on their website. Plugin doesn't work, support is too rude and poor in communication. When asked for refund they become aggressive and rude. A true fake Indian company who shows promote themselves as US/UK company.

I purchased a WP Swings plugin for $116, based on their product description and assurances. After installing it, I quickly realized it did not work for my website’s needs. When I contacted WP Swings, they confirmed that the plugin could not do what I required unless I paid them extra for a custom build. I requested a refund well within their 30-day period, but they flatly refused. Instead of honoring their policy, they pushed me toward spending even more money. That left me with a plugin I cannot use and $116 wasted. Their handling of this situation feels dishonest and unprofessional. A company that advertises a 30-day refund policy but won’t stand behind it is not one I can trust or recommend. Very disappointed. UPDATE: After posting this honest review, WP Swings contacted me demanding I remove it in exchange for considering my refund request. Using refunds as leverage to silence legitimate customer feedback demonstrates unethical business practices and confirms the concerns outlined above. This review manipulation tactic shows a company more interested in suppressing honest experiences than addressing customer service failures. DOCUMENTATION OF EMAIL MANIPULATION ATTEMPTS: Below are the actual emails I received from WP Swings ( First response) From: Ishant Prasad from WP Swings (official support email) Date: 09/16/25 10:32 pm Subject: Re: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hi, We will check if this will be possible for the refund, But it seems that with this reason the refund will not work, Thanks. ( Second response) From: Mayank Verma from WP Swings (official support email) Date: 09/23/25 12:43 am Subject: Re: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello, There are some points that we need to discuss You have opened this new ticket and your query was on old ticket, so the person who was talking to you, was not aware of this . This is not any issue, its your personal request for custom work. We never even mentioned like this we support, so its your need, not even our support team said about this we do. But as I am in discussion with the team and have seen in between that you share some bad reviews on platforms, this is not good, till we are in talk. Your ticket is open and we are still open, I was about to refund, but I saw your review. So first remove all the bad reviews from all platforms, and then I will again start process and refund it. Update me once done Thank you ( Third response) From: Mayank Verma from WP Swings (official support email) Date: 09/23/25 02:11 am Subject: Re: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello, As I said, the team will not approve the refund till reviews are removed, so please remove first then only I can talk to them. If we will not refund, you can do it again, but this process takes time and after approval also it take 12-24 hours to come amount So we cant let reviews stay that much, please remove asap first Thank you (Fourth email response) From: Mayank Verma from WP Swings (official support email) Date: 09/25/25 01:01 am Subject: Re: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello, It's been days, and you have not removed the review, so I think you don't want to proceed with the refund, as this harms our work and as I promised you, if you remove it instantly or change to positive, I will refund it for sure. Thank you ( Fifth response) From: Gourabh Singh from WP Swings (official support email) Date: 09/25/25 01:03 pm Subject: Re: Re[2]: Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hello Frederick Please try to understand, in order to get the refund processed, in this case, we need to submit the proof to our management that the review is removed, which in turn will notify the accounts team to process the refund. But the refund will surely be processed once the review is removed. We are asking for this step only to get the refund processed. Waiting for your kind confirmation. Regards (Sixth response) From: Ishant Prasad from WP Swings (official support email) Date: 09/25/25 10:30 pm Subject: Re: Re[2]: Re[2]: Re[2]:Re[2]: Re[2]: Re[2]: Refund Request - Plugin Technical Limitations - Order #116113 Hi, We understand your frustrations, but as we are ready to process the refund and have discussed this with the team, So please update us when you remove the reviews, and we will instantly refund it to you without any further delay. I'm looking forward to your positive response. Thanks. These emails prove WP Swings is holding my $118.43 hostage until I agreed to remove honest reviews. This systematic manipulation reveals deeply unethical business practices. Avoid.

Terrible Plugin – No Support, No Refunds – Avoid! The plugin was completely useless and caused major issues on our site. Their support team asked for admin login access but couldn’t resolve anything. We removed the plugin and requested a refund within 7 days of purchase, as per their policy. They ignored our refund request entirely. Even after contacting support again, we were told the refund was “noted” but never received any confirmation or follow-up. We’ve now had to escalate the issue and raise a payment dispute with our bank just to try and get our money back. Avoid this company – once you buy, you’re on your own. No real support, no willingness to resolve issues, and definitely no refund. Not worth the risk.

I am changing my opinion, I was satisfied with the customer support before purchase but having encountered a bug which was not resolved I requested a refund and no favorable response until now

I purchased the Points and Rewards for WooCommerce plugin from WP Swings based on their advertised 30-day money-back guarantee. On the same day of purchase, I realized the plugin was missing a critical feature (setting a minimum order amount before awarding points). I immediately requested a refund. Instead of honoring their guarantee, the vendor refused and tried to upsell me a paid customization. I provided all evidence, including their own emails where they confirmed the feature was not available. Despite this, they still denied the refund and I had to escalate the matter through PayPal. Unfortunately, PayPal’s buyer protection for digital goods is limited, so the case was closed against me even though the vendor clearly broke their own policy. This experience shows that WP Swings does not stand behind their refund policy and does not treat customers fairly. I strongly caution others to think twice before buying. Update after vendor’s reply (September 2025): The vendor claims they “had not denied my request and were reviewing it.” This is false. I requested the refund the same day of purchase, and they explicitly refused, offering only a paid customization instead. Their own emails confirm this. I am adding this update so that future customers can see both their public statements and my documented experience side by side.

This is how the story began, I needed a plugin for WooCommerce gift card, I looked for a few plugins that seemed to suit me, I found two, one from wpswings and another from another company, of course I saw the big beautiful banner of 30 days money back, unfortunately I didn't think I needed to read the refund policy I was sure that the intention was that I could test the product and if it didn't suit me I would get my money back, which is very logical I checked out their product and didn't like it for the following reasons: 1. Its design is very foreign and different in the Woo environment, it is very important to me that the design line of the wp-admin remains neat and uniform 2. It is full of settings and a lot of features already, I wanted something light that meets my needs exactly without all sorts of nonsense And the other company's product was exactly what I was looking for So I requested a refund and then they revealed to me that there is a refund policy and my request for a refund is not being met. Well, what can I do? I swallowed my hat, but what I didn't know was that my subscription was on auto-renew. After a year, I discovered a $79 charge on my credit card, and I discovered that my subscription was active with them. And again, I asked for a refund, but these rude people really disrespected me. What I asked for was honesty. I simply didn't use the product. But they said no. We send a reminder email. I should have paid attention to the reminder. I receive more than 100 emails a day that they are billed, and another 100 reminder emails, and tips and articles. In short, the emails that I get to attribute to them are emails from my customers, and I don't pay attention to the other emails. But they are their own. They don't treat you like a human being. What is honest and reasonable doesn't exist with them... Unfortunately, I don't know how to get this money out of them, and I don't have a lot of time for it either... And that's unfortunate and painful. What I learned from the whole story is that 30-day money back needs to be carefully examined. What it means is that there are probably no such things...

biggest scam company ever — they refuse to refund your money, ignore your messages, and just try to rip people off. stay far away!