WP SwingsReviews of wpswings.com

You can’t trial this plugin so you have to purchase it to see if it works. We paid for it, downloaded it and immediately found out that it wasn’t going to work for us as we use multi channels for our e-commerce business. We asked for a refund within 24 hours of downloading it as we couldn’t use the plugin but they have not refunded us after 6 weeks and clearly have no intention of doing so. Avoid this plugin unless you are positive that it is going to work for your set up or you will lose money.

I was literally coerced by the team to leave a 5 star review in order for them to provide basic support when their plugin had an error with the Key. The next time I asked for help, they said that the feature did not exist in their plugin & suggested I literally send them money to make that a new version update.

I purchased the **RMA Return Refund & Exchange For WooCommerce Pro** plugin from WP Swings. On their site, they state that if you face issues within 30 days, you can raise a ticket and they will work to resolve the problem, and if they’re unable to do so, they will initiate a refund. I did exactly that: I bought the plugin, tested it, and encountered numerous bugs. I created a clear overview of the issues and explained that I am **not** interested in going through every single bug one by one with their team – I am not their plugin tester. I simply requested to cancel the subscription and get a refund, as per their own policy. Despite this, I’ve been asking for a refund for a week now, receiving only new replies and no actual solution or refund. At this point, it honestly feels like a trap: you pay for a buggy plugin, report the problems, and then get stuck in a loop of messages with no realistic way to ever get your money back. ---- Update (10 December): The reply from the plugin author under this review sounds nice and reassuring, but these have been empty words. Despite multiple follow-ups and “we’re here to help” messages, I still do not have a refund – only repeated promises that it will be processed “soon”. It has now been weeks since I first asked for a solution. From a customer perspective, this feels less like genuine support and more like stalling to avoid honoring their own refund policy. I paid for a buggy plugin, reported the issues clearly, requested a refund as per their terms, and I’m still left without my money back.

Misleading sale and poor response - Made a purchase seeing the claims on the website and mention of quick response as well refund policy. Once payment is done all things got reversed, no reply to email for multiple days, no refund consideration, bouncing our emails from one person to another and typical tactic to make customer frustrated so that they themselves drop the communication. Not at all recommended. POV - a fancy website and misleading sales by not so customer friendly company (so called) After such experience searched about them on Google and found similar poor experience from other client too reported online. DON'T FALL FOR NUMBER OF REVIEWS - THERE ARE ONLY 4 VERIFIED REVIEWS OUT OF 657 REVIEW ON THEIR PROFILE AND ALL 1 STAR ONLY AND ALL HAVE SAME VIEWS AS OF MINE - SIMILAR COMPLAINS.

I purchased the “Subscriptions for WooCommerce Pro” and “Membership for WooCommerce Pro” plugins from WP Swings after believing they were the official WooCommerce extensions. Their names and descriptions are nearly identical to the legitimate ones (“WooCommerce Subscriptions” and “WooCommerce Memberships”), which makes it extremely easy for anyone to assume they’re official products. Once I realized they were not, I requested a refund 14 days after purchase, which is well within their own 30-day refund policy clearly stated on their website. Instead of honoring that policy, WP Swings repeatedly refused the refund, claiming technical exclusions that don’t apply to my case. Their support team also tried to convince me to buy another plugin from them instead of processing my refund — a tactic that felt unprofessional and manipulative. I explained multiple times that I had purchased in good faith, but they continued to dismiss my requests. It’s also important to note that WP Swings is based in India, and they do not appear to follow North American consumer protection standards or refund practices. Despite advertising in U.S. dollars and presenting themselves as a U.S.-based company, they apply restrictive refund conditions that go against what most customers in Canada or the U.S. would expect. After weeks of back-and-forth, I replaced their plugins with the official WooCommerce extensions, which worked perfectly. Unfortunately, WP Swings still refused to issue the refund. In my experience, their business practices are misleading and customer-unfriendly. I strongly recommend buying only from the official WooCommerce.com site or verified marketplaces to avoid similar issues. — Nadège Nelson, Studio X Ottawa Inc. (Canada)

Sehr enttäuschende Erfahrung – absolut nicht zu empfehlen Ich habe das WP Swings Booking Plugin Pro für meine WordPress-Seite gekauft, um mein Geschäft auszubauen. Leider war meine Erfahrung von Anfang bis Ende extrem enttäuschend und frustrierend. Schwerwiegende technische Probleme: Das Plugin war ungewöhnlich groß und konnte erst nach Rücksprache mit meinem Hosting-Anbieter installiert werden, da die PHP-Upload-Grenze erhöht werden musste – ein Problem, das ich in über zehn Jahren WordPress-Erfahrung noch nie hatte. Nach der Installation konnten Produkteinstellungen nicht gespeichert werden, selbst nachdem alle Caching-Plugins deaktiviert wurden. Ich habe viele Stunden damit verbracht, immer wieder neue Produkte anzulegen, nur um festzustellen, dass Änderungen nie übernommen wurden und immer die ursprünglichen Einstellungen erhalten blieben. Gravierende Fehler im Frontend: Nach stundenlanger Konfiguration stellte ich fest, dass das Frontend meiner Website komplett fehlerhaft war: Wichtige Header-Blöcke und der komplette Warenkorb-Bereich fehlten, und die Preisanzeige war für Kunden kaum sichtbar. Diese Fehler machten meine Seite praktisch unbenutzbar und hätten zu Umsatzverlusten geführt, hätte ich das Plugin nicht sofort deaktiviert. Unzureichender und unpersönlicher Support: Trotz mehrerer ausführlicher Problembeschreibungen und Rückerstattungsanfragen wurde ich immer wieder aufgefordert, Admin-Zugang zu gewähren – was ich einer mir unbekannten und wenig vertrauenswürdigen Firma nicht bereit bin zu geben, vor allem, wenn ich nicht einmal persönlich mit meinem Namen angesprochen werde. Statt Lösungen gab es nur Standardantworten und Verweise auf die Rückerstattungsrichtlinien, aber meine Rückerstattung wurde trotzdem nicht bearbeitet. Selbst meine Abo-Kündigung ist seit Tagen nur auf „pending“. Kundenerfahrung: Ich habe mich als Kunde komplett ignoriert und im Stich gelassen gefühlt. Die Kommunikation war unpersönlich und zeigte keinerlei echtes Interesse an einer Lösung meines Problems. So schlechte Erfahrungen habe ich mit keinem anderen WordPress-Plugin-Anbieter gemacht. Fazit: Ich kann WP Swings niemandem empfehlen, der eine zuverlässige WordPress-Lösung sucht. Das Produkt hat nicht gehalten, was versprochen wurde, die technischen Probleme waren gravierend und der Kundenservice enttäuschend. Ich muss nun den Fall über PayPal eskalieren, um mein Geld zurückzuerhalten. Update zu meiner Erfahrung: Nach Veröffentlichung meiner negativen Bewertung hat WP Swings mich kontaktiert und die Rückerstattung meines Kaufpreises davon abhängig gemacht, dass ich meine Bewertung zuerst lösche. Mir wurde schriftlich mitgeteilt, dass der Refund „sofort“ bearbeitet wird, sobald ich meine Bewertung entferne. Meiner Ansicht nach widerspricht dieses Vorgehen den Grundsätzen unabhängiger Kundenbewertungen und verstößt gegen die Richtlinien von Bewertungsplattformen wie Trustpilot. Ich halte es für wichtig, dass andere Kunden von diesem Verhalten erfahren, um sich ein vollständiges Bild zu machen.

We bought their plugin Bookings for WooCommerce. It started all buggy. We requested a refund, but they declined. They will try to fix it, they said. The issue is that their plugin consumes an excessive amount of resources. We noticed that the plugin is sending a massive amount of server requests and it's overloading the server to the point that the response in the Network tab is returning "The server is temporarily busy, try again later." we asked them for a refund they said no and they will fix, this was back in July They said the issue was fixed, and now its happening again and taking down the whole site Additionally, we asked if it was possible to have a cutoff time so people cant book same day. Pretty normal stuff in my opinion for a booking plugin, don't you think? If there is no cutoff time, people can book, thinking it's fine, only to show up and find that the class is already over or has started. They first said it's possible, then they said it's not, and it will be $400 to add it! Now it's Oct and the resource issue is happening again, this time i asked again for a refund, i will post an update when i get a reply

I paid $116 for a WP Swings subscriptions plugin, only to discover it lacked even the most basic subscription features. Their team admitted this and then tried to upsell me $400 in custom development for what should have been standard functionality. I requested a refund just 6 days after purchase, but they refused to honor their own 30‑day refund policy. I also tried using another feature as a workaround, but after multiple failed attempts, WP Swings admitted it couldn’t do what I needed either. This leaves me with a completely useless plugin, no refund, and no support unless I pay hundreds more. After reading other reviews, it’s clear this is a pattern of deceptive practices and upselling. Avoid WP Swings – misleading products, unfair refund policies, and poor business ethics.