wpslash.comReviews of wpslash.com

$3,400 lost – 6 months of broken promises, zero working websites I paid $3,400 USD for multi-store POS and ordering software licenses from WPSlash / FoodMaster. For 6 straight months (since April), core functionalities like local USB receipt printing have been broken. As a result, I haven't been able to launch or sell a single customer website, generating $0 in revenue from an investment of over three thousand dollars. The company operates on constant delays and empty commitments. Both the support team and management repeatedly promised software fixes and an agreed partial refund of $1,400. On September 28th, the owner explicitly confirmed in writing that the $1,400 refund and the critical USB printing update would be delivered "tomorrow morning." A full week later, no refund has been processed, no update was released, and communication remains a stalling tactic. All payment receipts, chat logs, and written guarantees are fully documented. I will keep this public warning active until the issues are completely resolved and full financial restitution is made. Potential buyers should be extremely cautious.

I was looking for a WordPress plugin to setup a restaurant ordering website for one of my customers I am using it since 1 month now and eveything works as expected along with the automatic order printing . Support replies within 1 day and is really pretty fast I will definately use it again on my next customer

I also received an email today that my license that I bought for 499 USD was literally poofed out of thin air today, because WPSlash is changing ownership. I searched google if I could find what's going on. First thing I found was the other clients review ant that pretty much sums my situation up. 2024-04-18 I sent my first support request because the plugin and theme literally were broken. I am ignored for 7 days. 2024-04-22 I post on envato comments for request of support. Within 1 hour the owner replies "You will a reply within the next few minutes". I give him a chance. Of course the only thing he does is report my comment as now "inappropriate" to envato because "he is fixing it". 2024-06-02 the issues are still unresolved. Support replies: "You can send me temporary admin access". One hour later I send them admin access. 7 days later I am messaging the support "Hello, how are you? Any news on this?". 12 days later the support responds "Can you please send me more information?". Within 1 hour I provide all info. The last ever reply I received was "Thanks for sending all the info . I will be able to check them all tomorrow morning as I am out of office on weekends". WPSlash never replied to my emails, never fixed their broken plugin. They just keep sending their apparently "🔥 Just $499 for WooFood Unlimited (was $4999) – Ends in 24 Hours!" deals. Yeah guess what this is from 2025-06-21, guess what I get sent not fourth months later. 2025-10-17 Unlimited License: Now $4,999 (was $499) This is your last chance to secure lifetime updates at the old pricing before the new version launches next week. Honestly just dishonest practices, mediocre code and non existent support. If you feel like putting your restaurants lifeline into these peoples hands... feel free to?

The entire company wpslash is ran by a developer who made one version and has been selling it for years I personally experienced support stalling for months when i had issues and never been resolved. They used envato support to remove negative reviews (please read why you shouldnt buy envato plugins on the internet). Besides the non existant support the plugin doesnt properly work, features tons of bloat, the way its so poorly programmed expose tons of security vulnerabilities for your wordpress site. You will frequently receive emails about the only chance to buy unlimited license for 499 because the company wpslash is being sold to new owners, sadly this is just sad marketing to capitilize on you, this so happens to happen every single year since they started sending me emails with no link to even unsubscribe. In 2025 they probably saw that nobody was buying their plugin so they jeoperdized their existing users by denying usage of envato licenses, forcing users to buy the license again from them. You will notice they dont provide any proof of their company registration, the reviews in their site are clearly fake. Its a huge shame no proper competitor exists to take their space as the best i can describe woofood is an absolute avoid, do not purchase. As many have said in envato reviews that have been so "conveniently" deleted because they for "some reason" moved away from that platform, just use anything else. EDIT: The wpslash reply essentially deflects yet admits that my review is true and that the product was of poor quality, the support was non existant. They fail to provide any identity to new ownership. If the previous company was too small for the "large" task it set upon, why don't you provide receipts, like how many support agents, how many programmers does it show your public record employs?