WorldpetexpressReviews of worldpetexpress.net

I would give 0 stars if possible. This place is a scam. Paid for revolution. Took forever to get a package and it was all generic and the customer service says ‘that is what you bought’ uh, no. I pasted my receipt to them TWICE- nothing about generic. And that’s all they came up with. Already filed a BBB complaint. Ppl should know. I should have stuck with Canada Vet. They never sent garbage, they were just out of the big multipacks….lesson learned.

Purchased my normal medication for my dog and placed a second order right after realizing they sold her other medication too. The first order I received but it was a generic brand and the second order I didn't receive at all. They claimed they sent the correct medication I ordered, but their website doesn't advertise generic brands and the listing even has the photo of the medication I wanted. I have no idea what is in the medication they sent me as there are no details about it online so I can not feed it to my dog. After numerous attempts with customer service, they refused to refund me even when I offered to sent it back unopened. Unfortunately, my patience ran out when I didn't receive the second order at all and a customer service rep again told me there was nothing they can do since it was shipped - I never received a tracking link or number. They also do not advertise their refund policy and claim on their website you can notify them within 30 days if you are not satisfied and they will do everything they can to make it right. So here I am now after filing a dispute with my bank to get back the hundreds I spent. Based on the online reviews, it seems numerous people have had these very same complaints recently and I wish I had done some more research before purchasing. I enjoy supporting great businesses and will always give a company the opportunity to make it right and they refused so they lost me as a customer.

I ordered a product a month ago and have received word the product is “back ordered” and they can not confirm a delivery date although I’ve ordered and paid in good faith they’re selling products they don’t have and no flag on the product as to not being in stock when ordering Customer service is in the Philippines surprise surprise … 3 calls to customer service with the result of 3 different delivery dates (all lies) As a paying customer I expect to get delivery of my purchases in a timely fashion and this experience fro me personally constitutes theft DO NOT USE THIS COMPANY

Not sure how this place is Google's top search result, but I think Google needs to correct their algorithm. Total scam artist and filed a compliant with the BBB...surprised they are actually still operating a business. The absolute worst customer service in the world. You can't process an order for what??? A reputable establishment has no problem sending you a product that you paid for...because they want repeat business. Why are scammers so dumb and shortsighted.

BUYERS BEWARE! THESE FOLKS ARE SHIFTLESS RIP-OFF ARTISTS. Here's wishing I had run across these reviews before purchasing and becoming another on the growing list of very dissatisfied customers. I was sent the wrong product and I was told that they would review of my problem. Received a cursory "not our fault" type of email response and and ZERO customer service problem solving. They didn't offer to receive a return or send coupon to offset the added cost to make it right with the customer. BAM! I AM OUT $100. Best advice: STAY AWAY FROM THESE PIECES OF GARBAGE.

Horrible!! Sent 1/2 the order - it was the wrong product - 2 months later waiting on refund still.... everytime I call they want me to send a new picture. They are thieves.... they stole my money!!! AND my time.

Was going to order but have learned the hard way to ALWAYS ALWAYS check on the Better Business Bureau (BBB). SOO glad I did! PLEASE GO CHECK IT OUT ! Lots of complaints people not getting their order at all getting the wrong stuff or weeks or months later . I didn't do it .. all I ask is that you do your research.

This place deserves ZERO stars. I placed an order and 3 weeks later it still wasn't shipped. I was told multiple stories as to why it hasn't shipped. I had to demand the order to be canceled numerous times before they actually canceled it, and that took another 2 weeks for that to happen. This place is a scam and they try to sell you items they don't even have, and they dont tell you that until you ask apparently. Their website says "in stock" but it means that it is in stock in India, so they will order it for you then send it out to you and they straight out told me this. This place should be shut down.