The international surrogacy agency World Center of Baby was established in 2018. We created WCOB to bring hope and help people achieve the joy of parenthood, and this remains our guiding principle to this day. From hope to the birth of a child, we guide single parents, heterosexual and LGBTQ+ couples from all over the world, providing a reliable, transparent, and comfortable journey to building a family.We started with a single clinic, and today, WCOB is an international network that brings together: • Our clinics Alice, and top specialists in Europe and South America. • The World Donors Egg Bank. • Legal support and complete protection of clients' rights. • A dedicated program manager and coordinator for every step of the process. • A team of psychologists and social workers to ensure you feel supported and confident.Being part of WCOB means being passionate about family and children. We have built a community where every team member and partner shares our core values: helping people turn their dreams into real parenthood. We care for our families and children at every stage of their journey. With WCOB your path to parenthood becomes a reality.
World Center of Baby (worldcenterofbaby.com) has 43 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
worldcenterofbaby.com
Website
worldcenterofbaby.com
Category
Pregnancy & Children
Listed on Five Star Index
2026
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The company replied to 12% of reviews.
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Most recent review: July 2026.
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This review is for those looking to be employed or, moreover, to go through the process with this company. The short preview - don't.
To elaborate, I have been briefly employed by this company and have seen it from the inside. It's a mess.
Staff turnover is rave, people are being mistreated, and management is unprofessional. There are a few decent people working there, but it's not enough to make a difference. It all feels very amateur. Unless you like a gamble, don't get involved. If you are considering entrusting them with possibly the most important decision of your life, think very carefully.
The company is having cash flow problems, so if you pay towards your process, I wouldn't be so sure that the money will go towards it. There are also suspicions of tax avoidance.
Also, be aware of many fake positive reviews about them.
Behind a glossy front, the things are rather rotting.
For those who might think my review is biased, you are welcome to reach out to me on LinkedIn - I will confirm.
You have been warned.
JM
JUAN MARTIN B.
WARNING: Our Experience with World Center of Baby – A Complete Failure
WARNING: Our Experience with World Center of Baby – A Complete Failure
We trusted World Center of Baby (WCOB) with one of the most important journeys of our lives: becoming parents. What happened to us should never happen to anyone.
Due to gross negligence and fraudulent practices by WCOB and the clinic they use in Mexico, we lost our embryos—the very foundation of our dream. WCOB was responsible for coordinating and monitoring a smooth process. It failed. Here are the facts:
Fraudulent Charges: The clinic requested payment for an “import authorization” that never existed. Emails from WCOB confirmed the permit was supposedly in place.
Regulatory Failures: Mandatory permits were never secured, and our embryos were misclassified to bypass regulations.
Customs Disaster: Errors by the clinic triggered a months-long customs procedure. Their inadequate response rendered our embryos unusable.
Zero Accountability: WCOB and its Director, Malvina Jones, abandoned responsibility and refused to refund costs on a contract that could never be executed.
Operational Negligence: No proper nitrogen management, no monitoring, no technical oversight—basic protocols were ignored.
We invested thousands of dollars, two years of medical treatments, and trusted their leadership. Instead, we faced stress, emotional damage, and financial loss. We have extensive documented evidence—emails, WhatsApp messages, and official records—proving these failures. We are pursuing legal action in multiple countries.
Future parents: DO NOT TRUST World Center of Baby.
Transparency and accountability matter.
#SurrogacyScam #WorldCenterOfBaby #IntendedParentsBeware
Response from World Center of BabyJan 2, 2026
Thank you for your feedback. We're truly sorry to hear about your distressing experience.
We must respectfully note that this review contains statements we believe to be factually inaccurate, including allegations of "fraud." World Center of Baby is not a medical clinic, does not perform laboratory procedures, cryostorage, or physical transportation of biological material—these services are provided by third-party specialists operating under their own protocols and regulatory obligations.
We take every case seriously and are committed to transparent resolution based on documented facts. Please contact us directly at [email protected] with your contract reference and relevant dates. Once your case is identified, we will provide an official timeline and detailed response to each point raised.
We remain open to professional dialogue and a fair review of circumstances.
Warm regards,
World Center of Baby Support Team
LD
Levani D.
Concerning Lack of Transparency Behind the Scenes
My internal experience with World Center of Baby raised serious concerns about how they operate
I want to clarify that I interacted with World Center of Baby from the inside, and what I observed made me very worried about the level of transparency and reliability this company provides to intended parents.
Throughout my time being involved in their operations, I repeatedly witnessed issues such as:
Promises being changed or not followed through
Important information being communicated inconsistently
Internal processes that were disorganized or unclear
A lack of structure in situations where intended parents needed certainty
Decisions being made without transparency
These patterns made me question how the company handles something as serious and emotionally sensitive as the surrogacy journey. When families are trusting an agency with their future child, clarity and reliability are absolutely essential.
Based on what I personally saw inside the organization, I believe that intended parents should approach World Center of Baby with caution. I strongly recommend documenting every agreement and asking for full transparency before committing to anything.
In a field where trust is everything, I did not see the level of consistency or professionalism that intended parents deserve.
It seems I can't reply on messages, so regarding the reply you wrote:
I agree that surrogacy is complex, but my concerns relate to internal communication, not external logistics.
To clarify, the issues I described were based on:
– receiving conflicting information from different representatives
– repeated changes to previously confirmed details
– delays beyond the dates communicated to me
– mismatches between what was promised and what was later stated
These inconsistencies made it difficult to rely on internal commitments. I shared this experience only after trying to resolve matters privately.
My intention isn’t to harm the company but to provide honest insight to help future intended parents make informed decisions about trust, transparency, and reliability.
Response from World Center of BabyDec 10, 2025
Dear Levani Dolidze,
Thank you for taking the time to share your perspective. We are truly sorry to hear that your internal experience left you with such concerns. Surrogacy is a deeply sensitive and emotional area of work, and we understand how important transparency and consistency are — both for intended parents and for team members who support them.
While we respectfully disagree with several points you mentioned, we genuinely appreciate your feedback. Any concerns raised about communication, structure, or internal processes are taken seriously, and we continuously work on improving how our teams operate and how information flows between departments.
We also want to note that the surrogacy field involves many moving parts — medical, legal, ethical, and logistical — across multiple countries. This complexity sometimes leads to internal challenges, and we acknowledge that no organization is immune to areas that need continuous refinement.
That said, we remain deeply committed to supporting intended parents with professionalism, empathy, and clarity. Our processes, contracts, and communication standards are regularly reviewed and updated to ensure reliability and transparency.
If you would like to further clarify any of the issues you mentioned or share more details so we can address them constructively, you are welcome to contact us directly at [email protected]. We truly value the opportunity to learn and to improve.
Wishing you all the best,
World Center of Baby Support Team
AR
Alex R.
I had a very bad experience with WCOB
I had a very bad experience with WCOB. The promised services were not delivered, the egg donor database was outdated, and several serious mistakes occurred during the process. Frozen and even refrozen samples were used without my consent.
Communication was poor, documents appeared to be altered, and a promised refund was only partially paid (Lost 12.000 USD).
I strongly advise against working with this agency.
****************************
My response to WCOB’s reply:
Thank you for your comment.
I would like to clarify that my identity and case are fully known to WCOB, and I have already communicated directly with your team many times. All issues mentioned in my review were discussed with WCOB in detail, including the documented mistakes, the use of frozen/refrozen samples without my consent, outdated donor information, and incomplete refunds.
Your public reply suggests that my statements do not match your internal records. Therefore, I formally invite you to provide the specific documentation that allegedly contradicts my experience – something I have repeatedly requested from your team without receiving a clear response.
Stating that “no biological material is ever used without written consent” does not align with what actually happened in my case.
Regarding financial matters: according to our contract, the refund owed to me was not paid in full. This is also documented.
I remain fully available for communication. However, asking me again to “verify my identity” publicly, after months of correspondence and detailed case discussions, is inappropriate and misleading.
I stand by every point of my review.
Response from World Center of BabyDec 3, 2025
Thank you for sharing your opinion. We respect every client’s right to express their concerns, however many of the statements mentioned in your review do not align with the information we have in our internal records and official medical documentation.
To provide an accurate and detailed response, we first need to verify your identity and the program you participated in.
Please contact us at [email protected], as we cannot publicly discuss case-specific details but are ready to review everything directly with you.
All medical and laboratory procedures are documented, we work only with up-to-date donor databases, and no biological material is ever used without written consent. All financial matters are also supported by contracts and payment records.
We are open to communication and ready to provide verified documentation for every stage of your program to clarify this situation.
WCOB Client Care Team
JR
Jennifer R.
Took our money, gave us nothing, won't give our money back
We signed up with a given timeline and the dragged everything out for months and months and months. They lied to us about waiting for the donor's medical clearance but then admitted their doctor was just too busy. Since they had not provided us with anything but months of texts we want our money back. But they have just cut off communication and will not give us our money back.
Response from World Center of BabyDec 10, 2025
Dear Jennifer,
We are truly sorry to read about your experience and understand how upsetting delays and communication issues can feel. At World Center of Baby, we strive to provide each intended parent with clarity, transparency, and timely support, and we regret that this was not your impression.
While certain medical timelines — including donor readiness and cycle synchronization — can occasionally be impacted by clinical factors beyond our control, you should always feel fully informed throughout the process. If at any point our communication did not meet your expectations, we sincerely apologize.
For privacy reasons, we cannot discuss case details publicly. However, our management team is ready to urgently review your file, clarify the medical timeline, and address your concerns regarding payment.
Please contact us directly at [email protected] with your full name and contract number so we can prioritize resolving this matter as quickly as possible.
Your trust means a great deal to us, and we want to ensure you receive a fair, accurate, and timely resolution.
Warm regards,
WCOB Client Care Team
NI
Nima
They don't deserve a review
They don't deserve a review, absolutely disgusting, I asked them 4 questions, they are truly bad at communicating.
I am struggling to talk to them.
Please don't waste your money avd time on them.
Imagine you give them money and begging them for an answer.
No thank you.
Response from World Center of BabyDec 10, 2025
Thank you for sharing your feedback. We’re genuinely sorry to hear that your communication with our team left you feeling frustrated — that’s never the experience we want anyone to have. We always try to offer clear and supportive guidance throughout the journey, and it’s disappointing to know that this wasn’t your impression.
We completely understand how important timely and transparent communication is, especially when it comes to such personal and sensitive matters. Some steps in the process can take a bit more time or clarification, but you should always feel that your questions are heard and taken seriously.
Because this is a public space, we can’t discuss any personal details here, but we want you to know that we’re ready to look into your case carefully, understand what went wrong, and make sure you receive clear answers.
Please feel free to reach us directly at [email protected] — our management team will prioritize your message and get back to you as quickly as possible.
Thank you again for bringing this to our attention. We truly appreciate the chance to address your concerns and support you properly.
Warmly,
WCOB Client Care Team