WoofzReviews of woofz.com

3.93,179 reviews
Cats & Dogs
131 Continental Dr Suite 305, Newark, Delaware

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Woofz

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About Woofz

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Woofz reviews

Showing 659 reviews with 1 star · Clear filters

Catherine
Mar 20, 2024
I thought this would be good for our…I
I thought this would be good for our new puppy. I signed up for 7 days and canceled. I was still charged $9.99 and 19.99. Supposed to get a partial refund. Well see. They told me I could still use what I paid for but can't get into the app. FREE should be FREE
Response from WoofzMar 21, 2024
Hi Catherine! We apologize for any inconvenience caused. Kindly note that the total price and subscription terms are transparently shown on the purchase screen and in a receipt emailed instantly after purchase. If you need further assistance, don't hesitate to contact us. We are always happy to help!
Andre
Mar 20, 2024
This is a scam
This is a scam, they charge you without your consent, no email no membership area, nothing, only a rely on a contact area only, don’t mess with this scammers, spare your money
Response from WoofzMar 20, 2024
Hello Andre! We're sorry for any confusion. We never charge without customers' consent since every step requires confirmation. Please check your receipt for the detailed breakdown. Please contact us at [email protected] with full details of your query so we can assist you properly. Looking forward hearing from you!
Cristina
Mar 20, 2024
I paid for an anual subscription in…
I paid for an anual subscription in December. I received the charge for two payments for which I didn’t get refund and I cancelled my subscription through Apple. However, my subscription is still running until the 17th of December 2024. On the 16th of March, I am charged another payment of 57 euros for a service that I have already paid and they say it’s a subscription made from another server. How can I be charged in the same account twice for the same product? This is really disappointing. The customer service keeps sending the same email and no one helps. DON’T PAY THEM ANYTHING!
Response from WoofzMar 20, 2024
Hi Cristina! We apologize for any confusion. From the context, it seems that you bought two subscriptions, which resulted in charges after you canceled one of them. Please get in touch with us once again at [email protected] with "Woofz.Review" as the subject of the email so we can identify you and assist with the issue you're facing. Looking forward to hearing from you!
Sebastien P.
Mar 19, 2024
Shameful
I'm quite disappointed with how this site works. I got scammed. I wanted to try their app which looked good for training dogs. so I took a package which was on sale for 7 days for 7 euros. unfortunately after these 7 days, they directly charged me 39.99 without asking me anything. I contacted them to tell them that this was not what I wanted, that I no longer wanted to use their application and wanted a refund. They told me that it was not possible. no refund, which supposedly they clearly put in their conditions of sale. what is wrong. I didn't get any receive. That's how they make their money. a low-cost promotion to "bait" people and then charge them 39.99 without anyone knowing. it's really shameful
Response from WoofzMar 19, 2024
Hello Sebastien! We're sorry for any confusion. The total price is always displayed on the purchase screen and in the receipt sent immediately after purchase. Besides, we never charge without customers' consent since every step requires confirmation. Please check your receipt for the detailed breakdown. If you have further concerns, contact us at [email protected].
HH
Mar 13, 2024
The absolutely worst
The absolutely worst Have no idea haw i got a subscription, i apparently dont have an account, trying to log in im told my email isnt associated with an account Totally impossible to get money back, customer support just keep twlling me they are happy to assist me in loggng in.....BUT I FREAKING DONT WANT ACCESS I WANT MY MONEY BACK
Response from WoofzMar 19, 2024
Hi there! Thank you for getting in touch with us. Please note that we never charge without customers' consent since every step requires their confirmation. Please get in touch with us once again at [email protected] with "Woofz.Review" as the subject of the email so we can identify you and assist with the issue you're facing. Looking forward to hearing from you!
Annemarie F.
Mar 10, 2024
Für mich Scam - App funktioniert nicht, Hauptsache Geld kassiert
Bezahlt habe ich, konnte die App überhaupt nicht nutzen. Laut App sollte ich noch Mal für den gleichen Monat bezahlen. Außerdem haben sie mir noch einen dubiosen Upsell aufgeschwatzt, dabei dachte ich es wäre die Bestätigung für den Monatsbeitrag. Nachdem ich 5 Mal reklamiert habe, dass ich die App nicht nutzen kann, obwohl ich bezahlt habe, kam das Angebot vom Service, dass sie mir den Preis um 50% reduzieren. Was bringt mir das, wenn ich die App nicht benutzen kann. Nie wieder!
Response from WoofzMar 19, 2024
Hallo, es tut uns leid, dass Sie Probleme haben! Aus dem Kontext Ihrer Bewertung klingt es, als hätten Sie sich nicht in Ihr Konto eingeloggt. Bitte setzen Sie sich mit uns unter [email protected] in Verbindung, damit wir Ihnen helfen können, sich in Ihr Konto einzuloggen und auf das Programm zuzugreifen. Ich warte!
Customer
Feb 25, 2024
NOT WORTH IT
NOT WORTH IT. Trash app. Paid $6.99 and I legit thought that was it, but then I was charged $39.99 a week later for the next month? They state it is now canceled. We shall see. No refunds, so choose wisely. All the dog training info is available free online.
Response from WoofzMar 19, 2024
Hello! We apologize for the misunderstanding. The total price is always displayed on the purchase screen and in the receipt sent immediately after purchase. Besides, we never charge without customers' consent since every step requires confirmation. Please check your receipt for the detailed breakdown. If you have further concerns or need further assistance, contact us at [email protected] once again. We're always happy to help!
kt
Feb 20, 2024
trash app that continues to bill me…
trash app that continues to bill me when there is no way to remove your information.
Response from WoofzMar 19, 2024
Hi! Thank you for getting in touch with us. To manage your subscriptions, please remember it's exclusively done within your Apple ID/Google Play settings and not the app. If you're facing any challenges with canceling your subscription, don't hesitate to contact us at [email protected], and we'll be more than happy to provide you with the necessary instructions.

WoofzReviews of woofz.com

About Woofz

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I thought this would be good for our…I

This is a scam

I paid for an anual subscription in…

Shameful

The absolutely worst

Für mich Scam - App funktioniert nicht, Hauptsache Geld kassiert

NOT WORTH IT

trash app that continues to bill me…

About Woofz

About these reviews

More in Cats & Dogs

True Companions Dog Training

Hightail K9s

K9 Training Institute

Ahead of The Game Dog Training

Woofz reviews

I thought this would be good for our…I

This is a scam

I paid for an anual subscription in…

Shameful

The absolutely worst

Für mich Scam - App funktioniert nicht, Hauptsache Geld kassiert

NOT WORTH IT

trash app that continues to bill me…