WoofzReviews of woofz.com

Response from WoofzMay 22, 2024

Hi Lexi! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal and plan prices on the purchase screen (be it a Premium or a free trial). We're already in touch with you via email and are waiting for your reply!

Response from WoofzMay 16, 2024

Hi Sheila! Hello, we apologize for any misunderstanding that led you to label us as a scam. We take pride in being a reputable business with thousands of satisfied customers. We are sorry to hear that our app didn't meet your expectations. Please let us know how we can improve, and we'll make sure to consider your feedback for future releases. Please note that upon starting a subscription (be it Premium or a free trial), it will renew automatically until you opt to cancel. We always advise of this fact on the purchase screen. You can manage/cancel the subscription in your Apple ID/Google Play settings or by contacting support. Please get in touch with us at [email protected], with "Woofz.Trustpilot" as the subject of the email, so we can identify you and assist with the issue you're facing. Looking forward to hearing from you!

Response from WoofzMay 14, 2024

Hi Paul! We're sorry you called us dishonest, but we are a professional business with thousands of happy customers. Please note that when you start a subscription with us (either Premium or a free trial), it will renew automatically until you cancel — we warn about this on the purchase screen. You can manage and cancel the subscriptions in your Apple ID/ Google Play account or reach us at [email protected]. We have already resolved your situation via email, and we are waiting for your reply!

Response from WoofzMay 8, 2024

Hey Chad! Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Kindly contact us at [email protected] with a 'Woofz.Trustpilot' subject line so we can recognize you, assist you in no time, and provide an explanation. Waiting for your email!

Response from WoofzMay 7, 2024

Hi Katie! We're sorry to hear that. Please note that you can only manage your subscriptions in your Apple ID/Google Play settings, not in the Woofz app itself. If you're having difficulties canceling your subscription, please reach us at [email protected] so we can send the relevant instructions. Make sure you use the correct email address. You can also insert 'Woofz.Trustpilot' in the subject line so we can recognize you and assist you quickly. Waiting for your response!

Response from WoofzMay 6, 2024

Hi Silvia! Please note that when you start a subscription with us (either Premium or a free trial), it will renew automatically until you cancel — we warn about this on the purchase screen. You can manage and cancel the subscriptions in your Apple ID/ Google Play account or reach us at [email protected] so we can send you the relevant instructions. Please put a 'Woofz.Trustpilot' on the subject line of the email so we can recognize you and assist in no time!

Response from WoofzMay 3, 2024

Hola Rocío! Tenga en cuenta que cuando inicie una suscripción con nosotros (ya sea Premium o una prueba gratuita), se renovará automáticamente hasta que la cancele; le advertimos sobre esto en la pantalla de compra. Puede comunicarse con nosotros en [email protected] para que podamos enviarle las instrucciones pertinentes y ayudarlo a cancelar su suscripción. Por favor escríbanos con el asunto 'Woofz.Trustpilot' para que podamos reconocerlo e investigar su situación. Intentaremos encontrar una solución en poco tiempo. ¡Espera!

Response from WoofzApr 30, 2024

Hi Emily! We're sorry to hear that your experience with Woofz was far from perfect. We make sure to respond to all emails. Just ensure you've contacted us using the correct email, [email protected], and we will help you access your account. Please put a 'Woofz.Trustpilot', so we could recognize you and assist in no time. We're always here to assist!