Zoe
SCAM!
Please do not get this app because you will end up being scammed. I signed up (and paid) for a week by week subscription which I was happy to pay for so I could trial the app. App isn't that great and the 'training' advice they give can be found on youtube/google for free. I've now had $60 AUD taken out of my account for a months subscription? I've reached out to customer care and they have advised they cannot give a refund due to their terms and conditions which supposedly states that this charge was to be expected. I've looked at their terms and conditions which says "The subscription renews automatically for the same period at the end of each subscription period (each week, month, 6 months, year or other, depending on the option selected by you at time of purchase). I selected a week by week plan and have somehow paid this company $70 in one week? It's so sad that this is the world we live in where people are so happy to scam and rob others. I hope this review prevents anyone else from falling into their trap because they know exactly what they're doing, hence the "no refund policy".
Response from WoofzAug 21, 2024
Hello Zoe! Thank you for reaching us. Kindly note that there is always a detailed description of the price and renewal on the purchase screen. Please get in touch with us again at [email protected], with "Woofz.Trustpilot" as the subject of the email, so we can identify you and assist with the issue you're facing. Looking forward to hearing from you!