Eugenia T.
Nightmare Billing Department
The course is great and I really enjoyed it with my dog. Billing department is a huge issue, it is impossible to find a way to cancel the subscription, there is no customer service phone number and they keep charging your account until you contact your bank and dispute the transaction.
Response from WoofzApr 20, 2026
Hello Eugenia, we’re here to make sure your experience with Woofz stays positive. You can cancel anytime right in the app: Settings → Manage Subscription. If you need a hand, just email us at [email protected] — we’ll walk you through it.



