WoofzReviews of woofz.com

Response from WoofzJan 10, 2025

Hello, We’re very sorry to hear about your experience and understand your frustration. Charges only occur after the free trial if the subscription isn’t canceled before it ends, as stated in the terms. If you’re having trouble logging in or canceling, please contact us at [email protected] with the subject line "Woofz.Review" so we can resolve this immediately and arrange a refund for you. Your satisfaction is important to us, and we’ll do our best to assist you quickly. Thank you for bringing this to our attention!

Response from WoofzJan 8, 2025

Hi Steve, thank you for sharing your feedback. We sincerely regret that you had this experience - it certainly doesn't reflect the service we strive to provide. We always make sure to inform our customers about the auto-renewal feature on the purchase screen before completing any payment. Our goal is never to mislead, and we apologize if this caused any confusion. Our support team will review your re-application shortly and offer a solution tailored to your situation. Our commitment to guarantee your satisfaction remains unchanged.

Response from WoofzJan 8, 2025

Hello Stephanie, Totally understand your concern. The video didn’t match our values at all—that’s why we removed it as soon as we caught it and stopped working with the contractor who created it. Thanks a lot for keeping us in the loop!

Response from WoofzJan 8, 2025

Hello Marie, Appreciate you reaching out! The video came from a collaborator, and unfortunately, we didn’t catch it in time. It’s been removed, and we’ll do our best to make sure this doesn’t happen again.

Response from WoofzJan 8, 2025

Hello Olivia, Thank you for your message. We deeply regret the oversight in approving an advertisement that does not reflect our values. The ad has been removed, and we’ve stopped working with the contractor who created it.

Response from WoofzJan 8, 2025

Hello Rebecca, Thanks for flagging this! Our entire philosophy is based on positive reinforcement, and we do not support or condone any form of animal cruelty. The ad has been removed, and we’ve stopped working with the contractor who created it. Grateful for your attention and feedback!

Response from WoofzJan 8, 2025

Hello Josh, Thank you for bringing this to our attention. We deeply regret the oversight in approving an advertisement that does not reflect our values. The ad has been removed, and we’ve stopped working with the contractor who created it. Our entire philosophy is based on positive reinforcement, and we do not support or condone any form of animal cruelty. We are taking immediate steps to improve our internal review processes to ensure this doesn’t happen again. We value your feedback and are committed to doing better. Thank you for holding us accountable.

Response from WoofzJan 8, 2025

Hi! We're sorry to hear about the problems you experienced while testing our application; we understand your frustration and disappointment. We also sincerely apologize for the delay in our response. We are receiving more requests than usual right now. We will definitely process your request and resolve the issue with the non-functioning app and your compensation. Our commitment to guaranteeing your satisfaction remains unwavering.