Hawi
BIGGEST SCAMMERS
Biggest scammers. If you’re even considering using this app, stay away. They will take your money and give you absolutely nothing in return. Their communication is the worst I’ve ever encountered—completely unresponsive despite multiple attempts to reach out through every possible channel. I am unable to access my account, and this is not an issue of forgetting a password or user error. This company has continued to charge me while ignoring every attempt I’ve made to resolve the issue. It’s beyond unacceptable. I will be reporting this company and making sure their unethical practices are exposed. It is absolutely disgraceful to take people’s money and provide zero support or accountability. By far, the worst business I have ever dealt with when it comes to customer service and communication. Won’t be existing for long that’s for sure.
Response from WoofzFeb 22, 2025
Hello Hawi, We sincerely apologize for the frustration you’ve experienced. Please know that we are not a scam, and we take issues like this very seriously. When a subscription is started, it automatically renews until it is canceled, as stated during the purchase process. You can manage or cancel your subscription through the app's profile settings at any time. We deeply regret any inconvenience caused and want to make things right. Please reach out to us again at [email protected] with the subject line "Woofz.Review" and we will prioritize your request to resolve this issue as quickly as possible. Your satisfaction is very important to us, and we are committed to providing support and resolving any concerns you have.