WoofzReviews of woofz.com

Response from WoofzMay 3, 2025

Hello Mahshad, We're truly sorry to hear about your experience and the delay in receiving a response — we understand how frustrating this must be. Please note that when a subscription is started, it automatically renews until it is canceled, as clearly stated during the purchase process.  Unfortunately, we couldn’t locate your emails based on your name. Please reach out to us at [email protected] with the subject line "Woofz.Review," and we’ll prioritize your request to resolve this as quickly as possible.

Response from WoofzMay 2, 2025

Hello! We apologize for any inconvenience. If your subscription has been canceled, you should not be charged. There may have been an error in the process. Please contact us at [email protected] with the subject line "Woofz.Review" so we can identify you, investigate, and resolve this issue for you promptly. Your satisfaction is important to us, and we're here to assist you every step of the way.

Response from WoofzApr 21, 2025

Hello Emma, We’re sorry to hear that your experience has led to concerns about our app. We strive to provide clear and transparent information regarding our renewal terms and subscription policies to all users. Sorry you didn't get us a chance; we're still hopeful that our app might prove to be an excellent choice for you and your furry friend! Please don't hesitate to reach out to us at [email protected], where we can clearly describe how we work and what we can offer. We're always available to assist you! 🐶

Response from WoofzApr 21, 2025

Hello Anita, We apologize that Woofz fell short of your expectations. Woofz is designed to be transparent about all charges, and subscriptions should only be activated with your consent. It sounds like there may have been a misunderstanding during the sign-up process. When signing up for a subscription, the renewal price is clearly shown on the screen, and users are always given the option to review these details before confirming the transaction. We understand how unexpected charges can be distressing, and we deeply regret that this has caused you concern. We also want to clarify that subscriptions can always be canceled directly within the app at any time. We see your request to our support team and will get back to you as soon as possible.

Response from WoofzApr 15, 2025

Hallo Tanja, Es tut uns leid zu hören, dass Woofz Ihre Erwartungen nicht erfüllt. Wir würden gerne mehr darüber erfahren, was Sie suchen, damit wir uns verbessern können. Bitte kontaktieren Sie uns unter [email protected] mit dem Betreff "Woofz.Review", damit wir Ihre Erfahrung besprechen und sehen können, wie wir helfen können. Ihr Feedback ist uns sehr wichtig.

Response from WoofzApr 10, 2025

Hi Trude, We're sorry to hear that you encountered difficulties while logging in process. We recommend you to reach out to us at [email protected] with the subject line "Woofz.Review" so we can discuss your experience and see how we can help. Waiting for your request!

Response from WoofzApr 7, 2025

Hello Darron! Kindly note that once you start a Premium or a Free trial subscription with us, it will auto-renew until you cancel. We provide a clear warning about this on the purchase screen. Our support team has received your request and will answer you as soon as possible; please check out your inbox!

Response from WoofzApr 6, 2025

Hello Vivien, We’re really sorry to hear about your experience and understand your frustration. It sounds like you are not logged into your account, which is why the app is prompting you for payment again. Feel free to email us directly at [email protected] with the subject line "Woofz.Review", and we'll help you get access to the app.