WoofzReviews of woofz.com

The company double charged me, two payments on the same day. I found it impossible to contact them, no telephone number on the site. Chat only, which my fingers have a very difficult time with. The cancellation process did not work since I couldn’t log in. The site didn’t recognize my email. I felt ignored and unappreciated. I would be leery of doing business with this company.

I don’t like the app. The interface is to slow. The journey style is outdated. I bought it but will not use it and have deleted the app. I’m trying to figure out how to avoid future charges. I do not recommend. Keep your money. Bad purchase

They are a scam!!! Lie lie lie. No 30 day course to help reactive dogs. Just kindergarten level videos with cartoon dogs. What a rip off. I have been complaining since day one. No refunds or cancellation. Keep telling me to try videos. Don’t believe their ads.

Awful. I suspect it’s a scam to be honest. You pay the initial low advertised amount but all that gets you is VERY basic information. I joined to get ‘small dog manners’ advice and the information I received was titled ‘puppy obedience’ 🤷‍♀️ when I queried it I was told it was the same thing! If you want anything else the cost adds up very quickly. DO NOT PUSH CONTINUE ON THE APP AT ANY TIME! I cancelled mine immediately but it wasn’t easy and I didn’t get my initial money back

Really unhappy with the service. I ordered the training app for 12.00 pound then it asked for additional money three separate payments leading to 28.00. I feel I have been mis sold and this is misleading. They then asked me for another 2.99 to purchase a guide which I feel should be all included you don’t sign up to something to keep buying . So I requested a full refund I find this really untrusting. I asked for a refund. They sent me 7 pound back and I’ve asked for cancellation of the app which I haven’t used. They have kept the subscription running and told me they don’t do refunds instead of looking at the problem and closed my case. Happy to take money but not actually provide customer service and cancel the subscription. Don’t use too difficult to get out of subscriptions and a lot of extra charges

Filled in a questionnaire about my dog in order to receive the personalised scheme. Once done, I found the proceeding process ridiculously complicated. Subsequently I received an email to download the promised scheme only to find a general training scheme to teach commands and tricks. Money wasted.

What the sigma? Got charged 40 bloody pounds yes 40 POUNDS for like no reason already a major red flag and then I wanted some help for my broski stella my doggo and for like no reason I got NO help im gonna go ahead and say denzel is obviously divorced hes miserable as helly and asked ai to make a response fire this guy and I got NO refund all clearly have no friends and are a fake company lowk thought this was goofy ahh experience and your buns ahh communication is ai generated and I got an angry email written by chatgpt I think denzel was the one doing that im not messing with him 0 stars experience💀💀💀

They have a deceptive cancelation policy, so be cautious. You can’t just cancel your subscription in the app, you have to log in via web and cancel or else you will be auto billed for another year. When I asked them directly for a refund it was an infuriating customer service experience and ultimately I was denied. It’s an app I never used after a month or so and really frustrating to be charged again for something I never used. They will not help if you need it.