Jan
I did NOT book a month with Woofz
I did NOT book a month with Woofz! I booked one week and paid in advance and just received a notice that Woofz charged my Wells Fargo Apple Pay account for 49.99. I will dispute this if you don’t rectify this charge and will also let people that I recommended Woofz to to change their minds. This is illegal.
Response from WoofzJul 15, 2025
Hello Jan! Thank you for sharing your feedback, and I’m truly sorry to hear about the negative experience you've had. At Woofz, we pride ourselves on being transparent, and we want to assure you that we never charge users without their consent. When signing up for a subscription, the renewal price is clearly shown on the screen, and users are always given the option to review these details before confirming the transaction. We understand how unexpected charges can be distressing, and we deeply regret that this has caused you concern. We also want to clarify that subscriptions can always be canceled directly within the app at any time. If you’re still facing any issues or need help with anything related to your account or charges, please reach out to our support team at [email protected] with the subject line "Woofz.Review", and we’ll do everything we can to resolve it for you as quickly as possible.



