WoofzReviews of woofz.com

Tudo em inglês. Não gostei!!

Not very good. Paid for month trial. Cannot get on to training advice. Always takes you back to set up and wants you to pay. According to my profile I joined in 2020. Only had my dod 9 months ????? This site is fraud

this is a scam !!! I have tried to cancel, I contact them but never get a real reply. How can I cancel and not continue to be charged?

My personal opinion, scam. I can’t access level 2 of the training on the app and am told by email that i cancelled the subscription in April. This needs to be mre widely publicised.

While I understand that I signed up for the trial version of your app, I made sure to cancel it within the trial period as I found the monthly subscription fee too high for my needs. However, I was still charged on the same day I canceled — which is highly unfair and unacceptable. Additionally, I did not receive any reminder notification that the trial was about to end, which is a common and expected courtesy from most services offering free trials. To make matters worse, despite disputing the charge with my bank, you still provided backend data claiming usage — which I am not denying — but that doesn’t change the fact that I canceled within the trial period and should not have been charged. Your cancellation process is confusing and seems intentionally difficult, which makes this feel like a deceptive billing practice. I am extremely dissatisfied with this experience and your approach to customer service. I demand a full refund of the $49.99 immediately. If this issue is not resolved promptly, I will not hesitate to escalate this matter to consumer protection agencies and file a formal complaint.

If I could give no stars that would be too much. I stupidly in desperation paid for the potty training course which apparently was one click away. Stupidly I thought I would be given the guide or a link. I downloaded the app after the generic no information email. No guide after payment and no obvious way to locate it. I used the AI which had no clue to direct or explain where it was! I emailed for help and was greeted by a completely different name and told to access the help which was a few cartoon screens about positive reinforcement! My dog is not getting it and I expected some useful advanced advice and not presented on a few general cartoon screens as part of the general app. People looking for specific advice deserve more. This is a badly thought out app too which is hard to navigate. AI which cannot guide you and customer service which cant get your name right! I AM TARA NOT LINDA. Avoid!!!

Pesima experiencia. Mienten, me dicen q me enviaron un correo solucionando mi situación y no es asi. EMPRESA NO RESPONDE SOLICITD DE ELIMINAR CUENTA Y SIGUEN COBRANDO.

Of the $214 they issued me a credit for $160 (how nice of them). I tried explaining to the support team that my bank debit card was cancelled by the bank because I disputed the Woofz excessive charges, therefore issuing a credit to the same card would not work. The refund would be rejected by the bank because the card was cancelled because of Woofz. I have tried to explain I need the refund in check or a different form. I can get no one to understand on the support team and multiple people are responding to the same inquiry without any knowledge someone else already tried to correct the situation. I anticipate this issue never being resolved and they will likely tell me too bad there's nothing else we can do (if they ever understand the issue). I can almost guarantee I will get no money back they robbed me of!!!! I know I only thought it was a trial. Who would ever pay $48.95 for information you can get on the internet. PLEASE DO NOT USE THIS COMPANY! YOU WILL FIGURE IT OUT WHEN DUMB STUFF LIKE THIS HAPPENS TO YOU. You know it's bad when the only way you can get attention is to leave a negative review. I WANT MY MONEY BACK!!!! Figure it out!