Magdalena R.
SCAM do not sign up to anything
SCAM do not sign up to anything. I’ve been charged twice which now adds up to 60 pounds. The customer service is awful. I blocked the payment on my back account yet they tried again until it went through even though I’ve cancelled my subscription. I never hear back from them. I took matter to my own hands and contacted customers on redit with same experience. We have contacted BBC watchdog as they currently looking into this. I still haven’t heard back from Woofz nor got my money back. Stay away
Response from WoofzOct 5, 2026
Hello Magdalena, We're sorry to hear about this experience. Being charged after cancelling, and not getting a response, is not what we want for anyone. We take this seriously and would like to review your case directly. Please reach out to [email protected] with the email address used at sign-up, and we'll look into the charges, confirm your subscription status, and make sure no further payment attempts are made. We're here to help resolve this.