WoofzReviews of woofz.com

Response from WoofzOct 18, 2025

Hi, and thank you for voicing your concerns. To help us handle the issue properly, please contact us at [email protected] with the subject line "Woofz. Review". There, we'll be able to discuss the problem and assist you properly. Waiting!

Response from WoofzOct 17, 2025

Hi there!  We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial).  I also see that our team has already addressed your issue. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected] with the subject line "Woofz.Review," and we’ll prioritize your request to resolve it as quickly as possible.

Response from WoofzOct 15, 2025

Hi Nikki, We’re really sorry to hear about your experience, and we truly understand your frustration. The auto-renewal terms were displayed before purchase, but we realize how disappointing unexpected charges can be.  As for the training, we genuinely want to make sure every user feels supported. While the lessons focus on core training techniques, we understand that everyone’s needs are different. If barking is a specific issue, we’d be happy to help you find relevant resources or additional guidance. Your feedback is incredibly valuable, and we’re committed to improving our services. Please don’t hesitate to reach out to us at [email protected] with "Woofz.Review" as the subject line, so we can identify you and provide with a relevant guidance regarding your situation.

Response from WoofzOct 13, 2025

Hello Lorraine! We’re really sorry for any confusion this situation has caused. The conditions of the trial and subscription were clearly displayed on the purchase screen before confirming the payment, but we completely understand how easy it is to miss those details. Our team has already replied to your message — please check your inbox (and don’t forget to look in your spam or promotions folder) for our response. Thank you for your understanding, and we truly appreciate you taking the time to reach out 🐾

Response from WoofzOct 12, 2025

Hey Karen!  Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Just shoot us an email at [email protected] with the subject line "Woofz.Review", and we'll happily provide you with a thorough explanation.

Response from WoofzOct 11, 2025

Hello Su, We’re truly sorry to hear about your experience and understand how frustrating this must be. When a subscription is started, it automatically renews until it is canceled, as stated during the purchase process. You can manage or cancel your subscription through the app's profile settings at any time. Please reach out to us at [email protected] (mailto:[email protected]) with the subject line "Woofz.Review," and we’ll prioritize your request to resolve this issue as quickly as possible.

Response from WoofzOct 11, 2025

Hello Robyn!   We're so sorry to hear that! Unfortunately, we are unable to identify you as a user here. Please reach out to us at [email protected] with the subject line "Woofz.Review," and we’ll prioritize your request to resolve this issue as quickly as possible.

Response from WoofzOct 9, 2025

Hi Caron!  We’re truly sorry to hear about your experience and understand how frustrating this must be. When a subscription is started, it automatically renews until it is canceled, as stated during the purchase process. You can manage or cancel your subscription through the app's profile settings at any time. Additionally, our team has already addressed your request. Please check your inbox as well as the spam folder. Let us  know if you need any further assistance!