WoofzReviews of woofz.com

Response from WoofzOct 13, 2026

Hello Telecia, we’re really sorry about the two charges after you cancelled. 💛 Our team did reply to your refund request by email, and if that message didn’t reach you, please check your spam folder or write to [email protected] with the address you signed up with, so we can look at this personally.

Response from WoofzOct 13, 2026

Hi Lisa, we hear you, and this is exactly the kind of thing we want to sort out one-on-one. Please drop us a line at [email protected] so we can look into your charges and answer any questions about your subscription. We'll take care of it from there.

Response from WoofzOct 13, 2026

Hello there, we’re really sorry about the extra charges and that we didn't respond to your emails, especially after you sent proof from your bank. That’s not okay, and we’d like to look into it personally. 💛 Please email [email protected] with the address you signed up with, and our team will check your account.

Response from WoofzOct 13, 2026

Hello Susan! Thank you for being honest, and we’re sorry the lessons felt too basic for you and your pup. 💛 If you’ve already trained a dog before, you were probably hoping for something more advanced. We’d love to hear what you were hoping to find, so please write to [email protected].

Response from WoofzOct 13, 2026

Hi there, thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Please let us take care of this for you at [email protected]; our team will help as quickly as possible.

Response from WoofzOct 13, 2026

Hello Kathlee. We’re really sorry about the trouble with logging in and that your cancellation requests weren’t answered. 💛 We’d like to make sure your subscription is cancelled, so please email [email protected] with the address you used to order, and our team will take care of it personally.

Response from WoofzOct 8, 2026

Hi Glynis, Thank you for explaining, and I'm sorry for the trouble you had trying to cancel. After reviewing your case, we found your account was created with a small typo in the email address. That is why it wasn't recognized when you first contacted us. We've now identified your account and sent you all the details by email, so please check your inbox, including the promotions and spam folders. If you can't find the message, let us know and we'll resend it.

Response from WoofzOct 7, 2026

Hello Elizabeth, Thank you for the feedback, and we're sorry for the stress this has caused, especially with everything you're managing at home. The two charges per cycle are most likely tied to an additional plan (an optional upsell) added alongside the main subscription. Cancellation is available 24/7 through the app and through our support team. We've already replied to your request, so please check your inbox, including the promotions and spam folders. If you reply to that email, we'll receive your answer and can help from there.