WoofzReviews of woofz.com

Response from WoofzDec 26, 2025

Hello Jackie, thank you for raising this! We take comments like yours seriously. Woofz isn’t a scam: we’re a legitimate subscription business, and our content is created by a team of certified canine behaviorists, trainers, designers, writers, and developers. Subscriptions are processed securely through trusted providers (Apple, Google, PayPal/Stripe), and we can’t bill anyone without their authorization. Pricing, renewal terms, and cancellation steps are shown during sign-up and in our Terms of Use. We read every review and investigate concerns. If you believe something went wrong with your plan or billing, please email [email protected] with the subject “Woofz.Review.” To help us identify your account fast, include: - The email used for purchase and where you bought (App Store, Google Play, or web). - Receipts or screenshots of charges/declines. - Your device and app version, plus a brief description of the issue. We’ll clarify any details, correct problems, and make it right wherever possible.

Response from WoofzDec 24, 2025

Hello Courtney!  We’re truly sorry to hear about your experience and understand your frustration. At Woofz, we pride ourselves on being transparent, and we want to assure you that we never charge users without their consent. When signing up for a subscription, the renewal price is clearly shown on the screen, and users are always given the option to review these details before confirming the transaction. Please feel free to reach out to us at [email protected] with the subject line "Woofz.Review" for assistance, and we’ll prioritize your request. Thank you for sharing your feedback!

Response from WoofzDec 18, 2025

Hello there! We’re truly sorry to hear about your experience and understand your frustration. We strive to offer structured and progressive training, but we understand it might not be ideal for everyone. Please feel free to reach out to us at [email protected] with the subject line "Woofz.Review" for assistance, and we’ll prioritize your request. Thank you for sharing your feedback!

Response from WoofzDec 17, 2025

Hello Liza, Thank you for your update. We're currently working on it, and we really appreciate you bringing it to our attention. Rest assured, we'll make improvements as quickly as we can. Please, reach out to our support if something remains unclear.

Response from WoofzDec 16, 2025

Dear Jake, We’re truly sorry to see how frustrated you feel, and we appreciate you taking the time to share your concerns. We want to reassure you that transparency is very important to us. All subscription details — including pricing, renewal terms, and cancellation options — are clearly presented before purchase. Subscriptions can always be cancelled independently, and our support team is also available to help at any time at [email protected] with the subject line “Woofz.Review”. That said, we’d like to clarify that your case has already been fully resolved, and a full refund has been successfully issued. We hope this helps bring some peace of mind. We’re genuinely sorry that Woofz wasn’t the right fit for you and for any inconvenience you experienced along the way. Your feedback has been noted, and we wish you and your dog all the very best moving forward.

Response from WoofzDec 13, 2025

Hi Karen!  We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial). Also, I would like to assure you that subscriptions do not start without your approval. When you subscribe, you choose and authorise the corresponding plan by passing a security check (entering the CVC code, 3D Secure, etc.).  As far as I can see, our team has already addressed your issue and initiated the refund. Please check your email, including your spam folder, and if you have any further questions, don’t hesitate to reach out to us at [email protected]. Have a good day!

Response from WoofzDec 13, 2025

Hi Sarah, Thank you for voicing your concerns. For us to handle the issue properly, please contact us at [email protected] with the subject line "Woofz.Review". There, we'll be able to discuss the problem and assist you properly. Waiting!

Response from WoofzDec 11, 2025

Hi Jacob, Thanks for the update! Just to reassure you — Woofz isn’t scammy. We’re a legitimate subscription service, and all payments go through trusted providers like Apple, Google, and Stripe/PayPal, so we can’t charge anyone without authorization. The questions in the onboarding are only there to personalize the plan, not to trick you into paying, and all pricing/renewal info is shown before purchase. If you ever feel something went wrong or want us to look into your plan, just email [email protected] with the subject “Woofz.Review.” We're always happy to help and improve based on feedback.