WoofzReviews of woofz.com

La mia esperienza è stata estremamente negativa e, a mio avviso, questa modalità di abbonamento è studiata appositamente per derubare le persone. Ho sottoscritto un’offerta iniziale a basso costo e, allo scadere del periodo, mi sono stati addebitati 109,95 dollari senza alcun reminder, avviso o comunicazione preventiva. Nessuna email, nessuna notifica, nulla. I servizi seri e trasparenti avvisano sempre prima di effettuare un rinnovo, soprattutto quando si tratta di cifre così elevate. In questo caso, invece, il sistema sembra basarsi deliberatamente sulla distrazione dell’utente, contando sul fatto che si dimentichi di annullare l’abbonamento per poi addebitare una somma sproporzionata. L’assistenza clienti ha rimborsato solo l’importo iniziale, rifiutando il rimborso della cifra principale e trincerandosi dietro clausole poco chiare. Questo comportamento rafforza ulteriormente la sensazione di una pratica scorretta, ingannevole e al limite della frode. Esperienza pessima, zero trasparenza e totale mancanza di tutela per il cliente. Sconsiglio vivamente questo servizio: il rischio di perdere soldi senza alcun preavviso è reale.

What a con.... they sneakily charged me over £80 after the first month when i didn't even sign up for their subscription... I bought the product outright.... its just a rip off so don't use this company. no renewal date sent and subscription charge of over £70 per month isn't clearly displayed.. be very careful of this company.

I tried Woofz and I genuinely don’t recommend it. The advertising already felt exaggerated and misleading, and the app itself confirmed that impression. It presents a lot of completely normal dog behavior as if it’s a serious issue. For example, it suggests that licking is a sign of emotional problems or disconnection, when in many cases licking is simply affection, bonding, or normal communication. Framing natural behavior as a red flag creates unnecessary worry and confusion for dog owners. In my opinion, if someone relies on this kind of guidance, they’re being set up to misunderstand their own dog. Owning a dog should be about learning, patience, and building a healthy relationship — not being told that every normal behavior is something to “fix.” I also find the approach ethically questionable. Making money by misinforming owners and labeling healthy, natural behavior as problematic goes against the whole point of having a dog in the first place. Instead of building confidence and understanding, the app seems to create doubt and dependence. There are far better, more balanced resources out there that respect dogs and the people who care for them.

FRAUD I have wrote a review originally on GIsmart, who today I found out Woofz are supposedly the same company. You can see my review on the history. After going back and forth with PayPal 3 weeks in, claims being sided with the sender! Stealing almost $300 out of my account for something I never ever purchased, I finally get a email from a company called Woofz! Here is the response I received as well as my reply! I will not let’s this go! Hello Jamissa, Thank you for contacting Woofz; I will be happy to clarify the subscription. As far as I can see, you purchased a Premium subscription to our app Woofz In your PayPal account, this purchase is associated with Gismart — our business name. Sorry for any confusion this may cause. According to our records, you purchased a 4-week intro offer for 15.19 USD, which converts to a subscription of 38.95 USD after the first 4 weeks. Just in case, a detailed description of the subscription conditions is disclosed on the purchase screen. Learn more about your subscription in the Woofz Web Profile (also available in the app). After reviewing your case, we see that a dispute was filed through PayPal regarding your payment. According to the resolution from PayPal, the case was decided in our favor, which means we are unable to issue a refund at this time. We understand this may not be the outcome you were hoping for, and we genuinely appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to let us know. Warm regards, Julia Woofz Team My Reaponse Dear Julia, Thank you for your email regarding the Woofz subscription. However, I must strongly reiterate my position that I did not authorize any subscription or purchase from Woofz. As I do not own any pets, acquiring a pet-related application would be entirely illogical and contradictory to my actual needs. Furthermore, while your email references a 4-week introductory offer of $15.19 USD converting to $38.95 USD, the total amount charged to my PayPal account has been $233.00, which remains unexplained and significantly higher than the figures you have provided. Given my complete lack of engagement with your service, I respectfully request that you investigate the usage data associated with this purported subscription. I am confident that such data would confirm there has been no activity from my end, which would further support my claim of an unauthorized transaction. While I note your statement regarding the PayPal dispute being decided in your favor, this does not alter the fundamental issue of an unapproved charge on my account. I find it unacceptable that a refund cannot be issued under these circumstances. I am determined to resolve this matter and will explore all available avenues to reclaim the unauthorized funds if a satisfactory resolution cannot be reached directly with Woofz. I urge you to reconsider my refund request based on the facts presented. I look forward to your further assistance in resolving this issue promptly. Sincerely, Jamissa Davila

Very unhappy bunny.... it is really impossible to cancel subscription and the money keeps going out of my account. The app also no longer works on phone and equally through website can't get to the cancel page no matter how hard I try.

If I could give less than 1 star I would I wanted to trial the app so I took out the trial then cancelled straight away less than a month later they take £78.98 out of my account. They then after sending an email give me back £11.05 to my account and then I hear nothing back. Terrible customer service and unclear process when you subscribe. Stay clear of this app.

Honestly, not sure about the app, but I do know that this company has terrible customer service. From what they told me, I clicked on an ad and that began to charge me while I also tried a free trial through the App Store, but canceled that subscription before I ever got charged. Months later, finding out that this company has been charging me ever since the original subscription and will not refund any money. Such an unethical approach to any sort of business! Not sure how anybody could support them.

SCAM Like many others who inadvertently signed up for the full program. I was billed for $55.91 AUD for the premium service after one month. Fortunately this was identified as a suspicious activity by my credit card company and based on the comments from other one star reviews I cancelled my credit card. Annoying but I was not prepared to enter into possible lengthy correspondence with Woofz. Prior to cancelling my card I sent a message requesting cancellation and was offered a reduced rate for the next month. I did not accept. I found the information to be very basic so I did not follow it faithfully each day and was unable to jump forward in the program. The program probably suits someone who had never trained a pup and needs really basic information. Be aware of what you are signing up for and read all reviews.