Sophie W.
I have emailed asking for a refund
I have emailed asking for a refund. Was advised as free -first payment was £15 n thought ok that’s ok then they have just taken £86.86 from my account!! Not a happy customer never ever would I have signed up for this service for that kind of money!! Woofz do the right thing and refund me please
Response from WoofzApr 5, 2026
Hey there! Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Just shoot us an email at [email protected] with the subject line "Woofz.Review", and we'll happily provide you with a thorough explanation.



