WoofzReviews of woofz.com

Response from WoofzApr 16, 2026

Hi Jeb!  Thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Please let us take care of this for you at [email protected], our team our team will help as quickly as possible.

Response from WoofzApr 15, 2026

Hi Robyn, thanks for sharing your thoughts. While we try to show our subscription terms clearly at checkout, it’s important to us that you feel completely comfortable with your experience. Please drop us a line at [email protected], so we can take care of everything for you.

Response from WoofzApr 15, 2026

Halo Hannah, Es tut uns leid, dass Sie mit unserem Service unzufrieden sind. Wir verstehen, dass solche Situationen frustrierend sein können. Laut unseren Aufzeichnungen wurde das Abonnement nicht ordnungsgemäß gekündigt, weshalb die Zahlungen weiterhin verarbeitet wurden. Wir haben bereits eine Rückerstattung für eine der Zahlungen vorgenommen und handeln stets gemäß unseren Nutzungsbedingungen und Richtlinien. Wir respektieren Ihr Feedback und arbeiten daran, unseren Service zu verbessern. Wenn Sie weitere Fragen haben, stehen wir gerne zur Verfügung.

Response from WoofzApr 13, 2026

Hello Sally. Thank you for your message — and congratulations on your two new pups! That’s such an exciting (and busy!) time. We completely understand your concerns. It’s important to feel confident before signing up for anything, and we appreciate you being cautious. Just to reassure you, our subscriptions are optional and can be canceled at any time before renewal. All pricing and renewal terms are shown on the purchase screen before confirming, and our support team is always available to help if you need assistance with anything, including cancellation. That said, we truly respect your decision and hope you find the right support for training your pups. If you ever decide to give Woofz a try, we’ll be here to help you every step of the way. Wishing you and your puppies lots of happy moments together! 💛

Response from WoofzApr 11, 2026

Hi Luiz, thanks for your feedback! It looks like there’s some confusion about our 30-day challenge and its money-back option, and we’d love the chance to explain everything in more detail. Just write to us at [email protected], and we’ll be happy to walk you through it.

Response from WoofzApr 11, 2026

Hi Christian, thank you for reaching out. We really want your time with Woofz to be happy and stress-free, so we try to be as transparent as possible about our subscription terms at checkout. Our team also reviewing your request. Please keep an eye on your email, including the Spam and Promotions folders.

Response from WoofzApr 9, 2026

Bonjour Ana Maria, Je suis vraiment désolé d'apprendre que vous avez eu cette expérience. Je comprends votre frustration. Il semble que le renouvellement automatique de votre abonnement ait été activé, ce qui a conduit à cette facturation sans préavis. Lors de l'inscription, l'abonnement se renouvelle automatiquement à la fin de chaque période d'abonnement, sauf si l'option de renouvellement automatique est désactivée. Si vous n'avez pas utilisé l'application et souhaitez annuler l'abonnement, nous pouvons vous aider à résoudre cette situation. Je vous recommande de vérifier les paramètres de votre compte ou de nous fournir plus de détails afin que nous puissions vous assister dans l'annulation de l'abonnement. Encore une fois, je suis désolé pour ce malentendu et nous ferons de notre mieux pour rectifier la situation.

Response from WoofzApr 6, 2026

Hello Raylene, thanks for sharing your thoughts. While we try to show our subscription terms clearly at checkout, it’s important to us that you feel completely comfortable with your experience. Please drop us a line at [email protected], so we can take care of everything for you.