WoofzReviews of woofz.com

Response from WoofzJul 17, 2025

Hello Anna, Hi there! We're sorry to hear that the subscription renewal was unexpected for you. Please note that we always provide a clear warning about the subscription renewal on the purchase screen (be it a Premium or a free trial). We've already replied to your requests, and sorry for the waiting time. This might be frustrating, so we hope our recent decision will satisfy you. Please check you inbox.

Response from WoofzJul 16, 2025

Hello there! Thank you for your feedback! We're glad you found the app easy to navigate and the videos helpful. We're sorry to hear about the issues with the Portuguese translation, we’re continuously working to improve it for a better experience. Your input is truly appreciated! 🇵🇹🐶

Response from WoofzJul 16, 2025

Hello Ali, Thanks for your feedback! We totally hear you, being able to search for specific topics and customize your plan would definitely make the experience more user-friendly. We’ve passed this along to our team. In the meantime, feel free to reach out to [email protected] with the subject line "Woofz.Review" if you need help navigating the app!

Response from WoofzJul 15, 2025

Hello Jinah, Thank you for your thoughtful feedback! We're happy to hear the videos are helping you understand the exercises, that's exactly what we aim for.  Your suggestion about showing the purpose and benefits of each exercise up front is a great one. Knowing the “why” can really motivate and guide the training process. We'll definitely pass this along to the team as we continue to improve the app. And noted on the comic style, not everyone's cup of tea, and we appreciate your honesty! 🐾

Response from WoofzJul 14, 2025

Hello there! Thank you for your feedback! We understand how important it is to address specific challenges as they come up. While our structured path is designed to build a strong foundation, we know that flexibility matters too. We'll share your suggestion with our product team, it’s a great idea to allow users to choose commands more freely when needed. In the meantime, you can explore the “Commands” tab in the app (Explore pod) to jump directly to individual training exercises. We appreciate you helping us make Woofz even better! 🐾

Response from WoofzJul 14, 2025

Hi Katja,  We're sorry you're experiencing trouble! Please share a screenshot/ video of this issue with our team at [email protected] with the subject line "Woofz.Review". That will help us find the root cause quicker and find a solution.

Response from WoofzJul 14, 2025

Hey Alejandro!  Your feedback is much appreciated. We're constantly striving to enhance our app; your input is vital. Your idea is now on our radar, and if it becomes a popular request among users, we'll do our best to implement it. Stay connected for upcoming improvements!

Response from WoofzJul 2, 2025

Hello there! Thank you for your feedback, and we sincerely apologize for the delay in getting back to you. Our team is currently receiving a high volume of messages, but we’re actively working on improving our response times. We truly appreciate your patience and understanding as we work to support everyone more efficiently.