CarolAnn
I forgot to cancel my subscription and…
I forgot to cancel my subscription and was surprised to see the charge on my credit card. I contacted the company and informed them I had not meant to renew the subscription. I was cancelling the subscription because I didn't have the time to use it. After a few polite and responsive emails my subscription was cancelled, and the payment was credited back to my credit card. Very pleased with the process and outcome.
Response from WoofzOct 3, 2025
Hello! Thank you for sharing your feedback! We're glad to hear that the issue was resolved to your satisfaction. If you ever need assistance in the future, don’t hesitate to reach out. We're here to help!