Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
woofz.com
Website
woofz.com
Category
Cats & Dogs
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I think it’s a great program even though I just started. I’m just having trouble going back to a video that I need to reference. I asked the chatbot and was unable to resolve so now I have to wait for a response from the people who work there.
Response from WoofzSep 3, 2025
Hi Megan!
We’re sorry to hear that you’ve encountered technical issues. Please write to us at [email protected] with the subject line "Woofz.Review" so we can prioritize your request and resolve it promptly.
VD
Van D.
I find the site confusing
I find the site confusing. I answered all questions & paid for extra guide that did not download.
Response from WoofzAug 29, 2025
Hello!
Woofz is a mobile app, so after the payment, all you have to do is download the app and log in to your account — this is where your personalized plan is 🙂 But if any questions remain, you can always reach us at [email protected].
AP
Angela P.
Watch out for subscriptions you didn’t realise you signed up for!
I signed up for a discounted trial at about £12 for the access to the app. The app itself was very helpful, however I then cancelled the subscription but the following month almost £39 was debited from my account. I contacted customer support and was told there are ‘two different subscriptions; cancelling one doesn't automatically cancel the other.’ Woofz should make it very clear what people are signing up for. I wish I had read the reviews before purchasing as it’s clear this happens a lot. I am so disappointed that they claim to be helping dogs but don’t consider the impact they have on humans!
Response from WoofzAug 29, 2025
Hello Angela,
Thank you for sharing your experience and we’re truly sorry for the confusion this has caused. To clarify, subscriptions purchased on different platforms (for example, via our website versus Apple/Google) are managed separately, which is why canceling one doesn’t automatically stop the other. We completely understand how frustrating this feels, and your feedback shows us we need to make this much clearer upfront.
We value your input and will use it to improve transparency for all our users.
LE
Leandro
Good so far for now
Good so far for now
Response from WoofzAug 21, 2025
Hey Leandro!
Thanks for rating us and letting us know what you think. We're sad to hear that you didn't have a 5-star experience. Can you message us at [email protected] with ideas on how we can improve? Speak to you soon!
EA
E A.
I can’t really give a full review…
I can’t really give a full review because I’ve only been using the Woofz app for one day. I can make a better assessment after a few weeks to months. My review will be based on how well this system works for my dog.
Response from WoofzAug 19, 2025
Hello there,
Thank you for giving Woofz a try! We completely understand it takes time to see results, and we hope the training programs bring great progress for you and your dog in the coming weeks. We’ll be excited to hear your updated review once you’ve had more time with the app!
JT
Jody T.
It seems directed towards a puppy
It seems directed towards a puppy, my dog is 11 and I’m just trying to correct some bad behavior
Response from WoofzAug 18, 2025
Hello Jody,
Thank you for sharing your feedback! While many of our programs are designed with puppies in mind, Woofz also includes training tailored for adult and senior dogs, including exercises to help correct unwanted behaviors. You can explore these in the Explore tab, or reach out to us at [email protected] and we’ll be happy to guide you to the most relevant programs for your 11-year-old pup 😊
JP
Jennifer P.
Everything on this app can be learned on your tube for free
Everything on this app can be learned through you tube for free there is no new information provided. I was so disappointed by the very basic information given. When I canceled auto renew it still charged me after my promotion and I can not get a refund because I can not reach anyone through email and the phone number is over seas. Do not download this app go to you tube or your local pet store they will have far more information and they won't keep charging you after your cancel. Update* I was able to get half of my money refunded, I was emailed shortly after this post. And quickly after each reply. I still stand by my description of the app.
Response from WoofzAug 18, 2025
Hello Jennifer,
We’re sorry to hear the app didn’t meet your expectations and understand how disappointing this must have been. While some general tips can be found online, all Woofz content is developed by certified canine behavior experts to provide structured, reliable, and easy-to-follow training, not just generic information.
Regarding your cancellation and billing concern, all subscription details and auto-renewal terms are shown clearly during the purchase process and in our Terms of Use (https://www.woofz.com/terms-of-use/). If you canceled and were still charged, please reach out to us directly at [email protected] with the subject line "Woofz.Review". Our team will review your case, stop any further charges, and assist with a refund if applicable.
We sincerely apologize for the frustration and thank you for giving us the chance to make things right.
GI
Gina
Haven’t used it enough to really rate
Haven’t used it enough to really rate
Response from WoofzAug 14, 2025
Hello Gina,
Thanks for giving Woofz a try! We know you’ve only just joined, so take your time to explore the app and see all the features we offer. If you have any questions or need help along the way, please don’t hesitate to reach out to us at [email protected]. We’re here to make sure your experience is smooth and enjoyable, and we’re sorry if things feel a bit overwhelming at the start.
