Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
woofz.com
Website
woofz.com
Category
Cats & Dogs
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great tips but as per previous review no notice prior to automatic renewal and couldnt cancel via the app for some reason.
Response from WoofzSep 29, 2025
Hello Jayne.
We are sorry for inconveniences! Please note that you can manage or cancel your subscription through the app's profile settings at any time. If you purchased it through our website, you can cancel it through https://account.woofz.com/login. If you purchased it through AppStore, please cancel it individually from your active subscription list. If you still need help, please reach out to us at [email protected] with the subject line "Woofz.Review," and we’ll prioritize your request to resolve this issue as quickly as possible.
RR
Renee R.
Worth a try but be aware of the auto-annual renewal charge
--- UPDATED Review ---
This application didn't meet my specific needs. Please note, if you sign up for a trial offer, please be very aware that you are signing up for an auto-annual renewal at the end of your trail period. You must cancel before the end of your trail period to not be charged. You will not receive any warning that your auto annual renewal is about to be charged.
I have updated my original review to reflect that Woofz did credit me the annual subscription after I posted here and i do appreciate their prompt response and resolution.
Response from WoofzSep 24, 2025
Hi Renee!
Thank you so much for updating your review! We're glad to hear that the issue has been resolved and that you had a positive experience with our team. We truly appreciate your understanding and patience. If you have any further questions or need assistance in the future, feel free to reach out—we're here to help!
AP
Athena P.
I’m really looking forward to learning…
I’m really looking forward to learning but I’m being asked to give review before I’ve even moved past the introduction. I joined because I rely want this to work and I’m hopeful that it will. I will review again after I have an experience to review upon
Response from WoofzSep 23, 2025
Hi Athena! Thanks a bunch for taking the time to rate Woofz! If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected]. Cheers! ☀️
BR
Bridgett
Where is the fine print?
UPDATE: I did receive a refund for the $99 (x2). Customer service has been great. Because of the exceptional customer service and the prompt refund, I have changed my initial rating to a 3.
Ohhhh, let me start by saying that I was so excited to do this little app with my 2 doodles. Mind you, I saw it on FB, clicked on the advertisement and downloaded the app. NEVER EVER did I see a price for it. I thought it may be full of ads, like most apps are. This wasn’t! It was excruciatingly slow. My dogs know how to sit, stay, down, etc. I never got past that on the app because you can’t just jump through what they know. You have to go step by step. Anyway, I stopped.
I happened to look at my bank account one day and saw a charge for &99 for this app! Oh my gosh!!! $99???? What the crap?! My freaking Sam’s membership isn’t $99. First off, I’ve never given my info to them. It tells you to log on to cancel my membership. I didn’t even have a login! It tells you to unsubscribe through the Apple Store! I tried but I didn’t have a subscription! What the heck?
Anyway, I contacted Woofz through their contact form and cancelled my membership.(or so I thought).
Monday, I was checking my account and saw ANOTHER $99 fee from Woofz! Hold on, wait a minute! Are you freaking kidding? I cancelled already, AND asked for a refund from the first $99 that I never signed up for and never received a refund from that, NOW, I get ANOTHER charge? For freaking what? I cancelled last month, havent opened the app, checked my apple store account and it still shows I’ve never had a subscription to this!
I need serious answers!
Response from WoofzSep 18, 2025
Hi Bridgett!
Thank you for your updated feedback! We're glad to hear that you're satisfied with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
GA
Garrett
Free Review
Good UX and easy to follow. The paid membership options don't make much sense.
Response from WoofzSep 16, 2025
Hi Garett! We value your rating and apologize for not meeting your 5-star expectations. If you have any ideas or feedback you'd like to provide, please don't hesitate to contact us at [email protected]. We're dedicated to continuous improvement!
CM
Crystal M.
Not sure if this is helpful with…
Not sure if this is helpful with someone that has an older dog with issues. Half the time I stood there and just stared at my dog hoping they would listen.
Response from WoofzSep 8, 2025
Hello Crystal, thank you for taking the time to rate Woofz! We’ve worked to make our program as suitable as possible for all dogs, but we understand that every pet is unique. If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers!
NS
Nikki S.
I find it very basic
I find it very basic. Was hoping to have help with excessive barking but what is suggested does not work for my dogs. Videos would be much better than just some writing of basic stuff to do.
It claims to help but has it really hasn’t.
Response from WoofzSep 8, 2025
Hi Nikki, and thanks for your review. We're all about providing the best customer service, and your input is essential in achieving that. Your ideas have been received, and we're excited to see how we can make Woofz even more tailored to your needs. Stay tuned for future updates!
PD
Penny D.
Too simple in the beginning lesson s
Too simple in the beginning lesson s
Response from WoofzSep 3, 2025
Hello Penny!
Your rating means a lot to us, and we apologize if you didn't have a 5-star experience. If you have any thoughts or suggestions to share, please reach out to us at [email protected]. We're committed to making our app even better with your help.
