JORD Wood WatchesReviews of woodwatches.com

Really Jord? I pay 220 dollars to buy a watch i wait three months for it and you send me one that doesn't tell time? Its literally impossible to change the time. Just send me my money back...

I bought a watch for my man and a few months later it broke out of nowhere with the slightest touch. I was pretty disappointed by this because for some reason I assumed higher price meant higher quality but boy was I wrong. I thought it would be no problem to send it for repair bc all over the jord website it makes it sound so easy. I sent the watch In for repair at the end of April 2020. I got numerous messages that it was either sent back to me new, or they have sent my watch back repaired. Well a few weeks went by and I still haven’t received it. I contacted customer support numerous times very politely and they basically told me they don’t have the parts to fix a watch that they clearly still have the same watch I bought in there inventory... I have yet to get a response on now if they are even going to send me Not repaired Property back at this time. SAVE YOUR MONEY! This company does not care about customer service or making anything right.

They stress they will contact you back in 24 hours after contacting them. Not a single email or call back. It's been two weeks since I paid for an Father's Day watch that should have been shipped. After seeing the horrible reviews I will no longer do business with them. I'm working with PayPal for a full refund. This is horrible business. Its 1440 minutes in a day. Jord is Not going to convince me they dont have time to provide order updates that's been paid for in full and should've long since been shipped.

I have called almost a dozen times trying to receive my repaired watch from jord, no answer, left many voicemails, I have emailed you them another dozen times, no response except a tracking number 2 weeks ago, had to call Ballwin post office as it hadn’t moved an inch, they told me the package was never received from jord, it has been over 5 weeks since they first received my watch to repair. At this point I wouldn’t suggest anyone to buy a watch from this jord! Terrible customer service and terribly made watches! I will never buy another jord watch again, and neither should anyone else!!!!

I had bought a leather strap for apple watch, which was very difficult to fit into the watch. It needs lots of pressure to fit in and could damage the watch. I fixed one side and found the the finishing is bad and the edges of the metal was coming out from one side and had to return back to Jord. They said they will refund my money but delivered back after 2 week also not got my money back and did not hear anything from them after many emails. Hope at least they will give my money back.

The worst experience I could have! Purchased a watch for husband in 6 months fell off his arm! Now company wants me to send them 100.00 his watch is discontinued! Their 100 guaranteed! So send my money back!

In my order, I had requested for a caption to be engraved. The back case is see through and I was advised it would be done in top or bottom half portion. I received the watch without engraving Appreciate if you can go thru my order and send me engraved back case only, I can get it fixed myself Thanx

Jord watches look good in pictures but quality is poor. I ordered watches for family reunion. However, one of the watches arrived with a broken strap. The replacement and other watches arrived after the event, about 3 weeks after ordering. Customer service is difficult to reach. Not happy with the product and the company.