Wonderful UnionReviews of wonderfulunion.com

Response from Wonderful UnionNov 22, 2019

Hi Vanessa! We are sorry you were dissatisfied with your VIP experience and we apologize for any miscommunication regarding the package inclusions. The Scott Stapp VIP Party package for Mexico included the following: Meet and Greet with Scott Stapp Individual Photograph with Scott Stapp One Autographed 8x10 We hope that you still enjoyed your event! We will share your feedback with our team. You can contact us at [email protected] if you need any further assistance.

Response from Wonderful UnionNov 22, 2019

Hello Tracey, Thank you for your feedback! We will share with our team so we can discuss how to improve upon our support response time. The Melissa Etheridge fan club recently went through some changes so if there is anything you need help with or have questions about, please reach out to us at [email protected] or text us directly at 1-916-823-8688.

Response from Wonderful UnionNov 22, 2019

Hello Julie, Thank you for sharing your feedback with us! We have a record of you emailing our support team and we've responded with a few suggestions on how to improve your access to fan blogs. We are sorry you may not have received our response! If you are still experiencing this issue, feel free to text us at 1-916-823-8688 and we can have our IT team look into the issue for you.

Response from Wonderful UnionNov 20, 2019

Hello, thank you for your response. Our records show that a return authorization number was approved and emailed on 7/23/19. I'm sorry to hear that this was not received! We do accept returns on this type of merchandise.

Response from Wonderful UnionNov 22, 2019

Thank you for submitting your feedback. I'm sorry to hear the package you received had broken corners and that you felt the shirt was of poor quality. We do accept returns on this type of item so if it has not been worn, feel free to email us at [email protected] and we can issue you a return authorization code to send it back for a refund.

Response from Wonderful UnionDec 6, 2019

https://wonderfulunion.zendesk.com/agent/tickets/445093

Response from Wonderful UnionNov 22, 2019

Hello, Thank you for providing feedback on your experience with our support team. We try to get back to fans within 24 hours and we apologize if there was a delay in getting back to you. If you ever have any questions for us, please contact us at [email protected] or text us directly at 1-916-823-8688.