Me2008
Taste like pepto-bismol that has a touch of flavoring and frozen
Update: I was very surprised that I got a refund from Wink minus the shipping, which makes sense to me. Although I did not like the ice cream, I felt that the customer service aspect of the company earned them some stars. Thank you for that. Okay so I purchased the 12 pack with random flavors. I tried every one and did not like a single one. It reminded me of peptol-bismol with light flavoring. I took them to work to see if co workers would like them and they all did not like them either. In the end I threw the ice cream away. I was very disappointed with the thought of wasting all that product and money. My order was #83667
Response from Wink Frozen DessertsAug 17, 2019
Hi Harune, Thank you for providing your order number and the feedback. Again, we totally understand that a sugarless, dairy-free ice cream alternative is not going to be to everyone's taste, and honestly do appreciate you giving us a try. That being said, we stand behind our products and our service. I've refunded your order as per our satisfaction guarantee policy. You can find more on that by following the link below. https://winkfrozendesserts.com/pages/returns-and-refunds The reviews on Trustpilot are all from authentic buying experiences and are verified through order matching, just as your order was. If after this communication with you, you still believe that our services are deserving of a 1-star review, then we understand, and again, are truly sorry we weren't able to meet your expectations as a company and product. If you feel we were able to resolve your issue, or are deserving of a different rating, we do invite you to modify your entry - these ratings are impactful to future customers, many of whom may enjoy our products. Our goal is to provide an experience where people can try new items, while trusting that the company providing them will stand behind them.