Scam. Stay away. I have signed up for the service. Did not find it particularly helpful so stopped using it after a week. They kept taking my money for months afterwards. My bad, I should have noticed I need to cancel. I did notice however last month and have cancelled my subscription and emailed them to return the payment that was just deducted as I was not using the service. No response. To my BIG surprise I was charged again this month. I am cancelling my credit card so no more fraudulent payments are taken from me. STAY AWAY!!!!
Response from WingmanxJan 30, 2025
Hi there,
Unfortunately, I was unable to find any details with your Trustpilot name. Our team responds to all e-mails in the span of 24 hours.
Please share your contact details so I can assist you.
Best wishes,
Janice T.
WingmanX Team
RK
Ralph K.
I've send An email that i want to…
I've send An email that i want to cancel my subscription but also, want a refund because i don't want to continue the 3 month subscription plan.
@ your website it says my plan is canceled but i don't receive any confirmation from your side about this matter also i would like that all my personal data gets deleted and removed from your database
And i would appreciate it if i got this Confirmed in my email!
Sincerely
Ralph
Response from WingmanxJan 30, 2025
Hi there, Ralph,
Please share your contact details so I can find your case and assist you.
Best wishes,
Janice T.
WingmanX Team
WD
Will D.
The app is absolute GARBAGE!
The app is an absolute disappointment, completely useless. It couldn’t even recognize the simple text it asked me to input. While I initially saw it as a novelty, the fact that it doesn’t even function properly is unacceptable. They advertise ‘pick-up lines,’ but they’re as generic and uninspired as it gets, nothing special whatsoever. After just 3 minutes of trying to make it work, I requested a refund.
Their response? A so-called ‘generous’ offer of a 50% refund:
“After further consideration, we are willing to extend our offer to a 50% refund on your purchase. We hope this demonstrates our commitment to addressing the issue and providing a fair resolution.”
They act like they’re doing me a favor! No, the favor was me falling for your misleading marketing and buying your garbage app in the first place. And to make matters worse, it’s been 3 days. I’ve yet to receive my money or even a reply to my follow-up email.
I regret not using my debit card so I could file a chargeback immediately. What a scam! They deserve negative stars.
Edit in Reply:
Janice, I would provide a screenshot to show you, but unfortunately, this site doesn’t allow images with reviews. You’ve claimed you don’t see replies on every single bad review, on every single platform. At this point, you might want to come up with a new excuse. I responded to your email less than 4 minutes after receiving it. So, either your system isn’t working properly, or this island just that, an excuse.
That said, thank you for issuing the full refund. It’s unfortunate that I had to spend time leaving negative reviews on multiple platforms to resolve this.
Response from WingmanxJan 16, 2025
Hi there, Will,
I'm sorry to hear that your experience was frustrating.
I took a look at your case and was unable to see any further replies to our customer support team after the refund offer.
Could you get back to us once more? I would love to help you out with this.
Best wishes,
Janice T.
WingmanX Team
SI
Sinatra
SCAM::
SCAM::: After purchasing the chat option, it asked me if I want to upgrade, and I pressed upgrade, assuming it will ask me if it wants to take money, but the money was taken from Apple Wallet without second authorization. So once I authorized for the first purchase and then after that they just took the money. Never been scammed like this!!
Response from WingmanxJan 14, 2025
Hi there, Sinatra,
Please share your contact details so I can assist you with this issue.
Best wishes,
Janice T.
WingmanX Team
BS
BS
Complete scammers paid the initial…
Complete scammers paid the initial $15.19 and then once that payment was taken a further $157 was taken from my account my bank has been made aware and the money has been asked to be refunded
…………………………
There was no confusion at all the money got taken without any authorisation from me 100% fraud and like I said I want a full refund as it was paid by visa you have upto 15 days to refund me
Response from WingmanxJan 6, 2025
Hi there,
Sorry to hear about this and the confusion caused by our additional offers.
Please share your contact details so we can check out your case and help you out.
Best wishes,
Janice T.
WingmanX Team
LE
Lee
More than just 'Not impressed' - illegal dark web marketing??
Update: 10th Jan 2025. Finally received a response from the business. They offered to refund me 50%, which they thought was fair. WHAT?? I had only logged into my account, certainly not looked at any of the products I have unwittingly purchased. A total of three days from being charged without my permission to finding the 'refund request' page on their site and completing it.
Have not had a reply to my reply to that ludicrous 50% offer. I don't even remember seeing a 30-day money-back guarantee, tbh.
I queried Perplexity about WingmanX and I don't see how Perplexity could be any more scathing. Upshot: Succumbed to my impulsivity now that I'm back on the dating scene, I didn't do my homework and I got fleeced. B*stards!
-----------------
Not impressed. The upsell pages after buying the initial 3-month plan were very confusing. That bit of dark marketing went into overdrive when the Unlimited plan offer arrived. No mention of price, but when I clicked on a link for more info it automatically launched the purchase process and my card was debited $145 rather than the $25 I was expecting. I wait with baited breath for the refund, but I'm not going to hang by a rope for it to arrive.
------------------
Response from WingmanxJan 6, 2025
Hi there, Lee,
Sorry to hear about this and the confusion caused by our additional offers.
Please share your contact details so we can check out your case and help you out.
Best wishes,
Janice T.
WingmanX Team
LI
Liman
I have pay for thrre months and again I…
I have pay for thrre months and again I can't opprn the App please give me money back or can you help
me with that
Response from WingmanxDec 30, 2024
Hi there, Liman,
I'm sorry to hear that you are facing a technical issue.
Please share your contact details so I can assist you with this!
Best wishes,
Janice T.
WingmanX Team
JE
Jeff
Do not use this app
Do not use this app. I recently purchased a 3 month subscription and did not receive any confirmation with my appropriate email. Just an up sell screen to master class scam. I reached out to customer support and received no response. And yes I used the right email address. It’s a shame that internet purchases are a scam!
Response from WingmanxDec 12, 2024
Hi there, Jeff,
Please share your contact details so I could take a look at exactly what happened and get back to you.
I was unable to find anything with your Trustpilot name.
Best wishes,
Janice T.
WingmanX Team