Graz G.
30 Years of Terrific Experiences
I have utilized The Wine Exchange (Winex.com) for nearly 30 years to keep my substantial wine room stocked. During that time, I have purchased thousands of bottles of wine, including many Bordeaux futures. I have never written a review on them, and only after trying Vivino, did I get motivated to do so. These guys at Winex are pros. Unlike my experience with Vivino, Winex are not middlemen. They have been accountable for every order that I have placed. Selection, price, and customer care are hallmarks at Winex. Even as I have moved many times for work during my time utilizing Winex. Octavio, one of the customer care professionals has always been there for me. He answers my questions quickly and professionally. Again, a stark difference from my Vivino experience. If I had one suggestion for Winex, it would be to provide occasional perks for long-time customers. Perhaps, free shipping occasionally. Just a thought on an otherwise terrific experience over many years. Give these folks a try. Having strayed from Winex for just a couple of wine orders with Vivino, I appreciate Winex more than ever. Thank you for decades of outstanding service.