WineCountryGiftBaskets.comReviews of winecountrygiftbaskets.com

Every gift is an emotion , a feeling . It can be a note of thanks , get well soon or a birthday wish , something for a special occasion So if you are in the business of sending gifts and you cannot commit to a delivery then you miss the point Unfortunately this company does not understand the value and importance of timing in this business . If it’s an important gift for a special occasion they cannot be trusted with timely delivery of the gift (despite charging extra for a Saturday delivery ) . They didn’t deliver the gift for a 50 th birthday for a very special person in my life and I will never forgive and forget it . They don’t feel obliged to inform you or make alternate arrangements . A cold shoulder is all you will get if you call customer service. I will never do business with them ever again. So to

My dear friend sends these baskets because she is very infirm and ordering is easy. The food and wine are uniformly inedible and its all about the packaging. It is a big waste of money. Pretty, though..

I wish I saw these reviews sooner! They spend so much on advertising that it's hard to find a bonafide review site. In short, they don't deliver timely! I ordered on 12/18 for shipping on 12/20 per their own availability calendar. By 12/26, UPS still had not received the package. I called to cancel and was not even given an apology for missing a Christmas deadline. Never, ever again will they get my business.

I would give them a zero star, horrible company, ordered a gift basket 2 weeks in advance before Christmas and nothing was delivered!! They blame it on UPS. Yet they had 2 weeks to plan. Never again. Next time I will order from Costco, Edible arraignments, there are so many places to order. This was my 1st time and my last!! Go else where, don't spend your money here! So aggravating...

GUARANTEE IS FAKE I ORDERED $3000 WORTH OF BASKETS AND MESSAGES WERE LEFT BLANK (i SENT PICTURES OF BLANK MESSAGES TOO)AND THEY OFFERED 10% BACK WHAT A JOKE ONLY 1 CUSTOMER OF 46 CALLED TO SAY THANK YOU

I ordered a gift tower for my in laws which was misdelivered by UPS to a different location. I called my in laws they never received item, picture shows it was delivered to a house not the PO Box it was shipped to. Used the auto chat thing and got no where, UPS needs the recipient to contact them as I am not the shipper. Will not order from this company again. Do not recommend.

I ordered several things this Christmas. On 12/9 I placed an order for a charcuterie board to be delivered on 12/20. Today is 12/21 and they have still not delivered it. It is supposed to be 2 day shipping. Wine Country Gifts says they can’t do anything, it’s on UPS. Now it won’t be delivered until Monday. It is perishable and I’m afraid it will arrive spoiled.

I was sent a gift basket of Ghirardelli chocolates from someone that I do business with at Merrill Lynch. When I opened the package the chocolates were melted right in the pre-wrapped packages. I called Wine Country Gift Baskets to tell them what happened. Much to my surprise they refuse to help me because I wasn't the original purchaser. When I pushed a little bit I was then asked for the order number. Conveniently there was no order number sent as it was a gift with no paperwork other than a thank you card that was found under the UPS shipping label. Who would send chocolate to Florida via UPS so it can sit in a hot truck and melt? I personally will never do business with this company. They were cold as ice and uncaring. Buyer beware!