Heather M.
Gutters cleaned - incomplete service
I just had my gutters cleaned for the winter. Although the technician was nice, I think they did a very poor job. They did remove the leafs which were actually in the gutters, but would not remove leafs on the roof just inches from the gutters. I asked if they could get them off as the would end up in the gutters from a slight breeze. He said something about a liability issue. What? He used a water sprayer to remove the leafs and splashed water drops on my front windows. I had to ask him to squeezey off the front windows. I called the office with my concern about not getting all the leafs off, and the women who answered the phone said the same thing about a liability issue. I requested a manager callback, and have heard nothing. I have had my gutters cleaned for over 20 years by other companies and have been satisfied. I did use Window Wizard last year and they did a good job, leaving no leafs close to the gutter. I won’t use them again if they can’t/won’t do a complete job. Very disappointed.
Response from Window WizardsNov 17, 2025
Mrs. McAlpine, We have searched our data base and your name does not exist in our system. Please all our office to verify or discuss any issues you have as we will always fix anything that comes up. My cell is 469-682-4777. Office 214-559-8787 There is another a guy that is using our name in Frisco Please make sure you care writing reviews on the right company.


