scott
received only jeep grill no lights…
received only jeep grill no lights Order #37216 no response to any emails sent and phone number on there site is fake
Jeep Parts & Jeep Wrangler Accessories for Aftermarket Mods & Off-Roading Performance Parts & More - WildRock4x4.com
Wildrock4x4 (wildrock4x4.com) has 42 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 35 reviews with 1 star · Clear filters
scott
received only jeep grill no lights Order #37216 no response to any emails sent and phone number on there site is fake
Justin
Ordered some mirrors and currently my items has been located at the same for 3 days since it was supposed to be delivered. Now looking at other reviews I can see this isn't a 1 time thing avoid here no matter what. Update: Finally arrived after contacting the "company" although broken since they can't package anything to save their own live or "Business" for that matter. Trying to get to a refund now, maybe this review will go up if that actually happens.
No
Have place a order a month ago and still no reply. Can't contact anyone they don't reply.
Response from Wildrock4x4Aug 18, 2021
Hi would you please send us your order number or the name for the order by email, also would you please check your spam? our all contact email should in t hat. Thanks
Laura G.
Waiting to hear from someone! Emailed with no response! Called no one answers! Id like to know where my fenders are???
Response from Wildrock4x4Aug 18, 2021
Hi we replied this problem already, and sent the refund, also we still feel so sorry for the delay, recently our email has some problem. So alaways our customer can't received any email from us. Thanks and sorry again.
Corey
Ordered a grille last week and have been trying to get in touch with them. I have sent at least 3 emails and still no reply or confirmation on purchase.
Response from Wildrock4x4Jun 16, 2021
Hi Sorry for the trouble, recently our email has some problem so that maybe our all reply is in your spam, we confirmed we have shipped the grille and replied you already please check, also if you still can't see our email, you also can contact us facebook page by messenger. We will reply you in 24 hourse. Thanks.
Michael B.
Filing complaint with PayPal now. Recommending they cease their partnership with this excuse for a responsible vendor. Caveat emptor There is nothing positive to report here. Will not respond to any requests for order status. You have. Been WARNED.
Response from Wildrock4x4Jun 16, 2021
Hi Sorry for the trouble, recently our email has some problem so that maybe our all reply is in your spam, we confirmed we have shipped the grille and replied you already please check, also if you still can't see our email, you also can contact us facebook page by messenger. We will reply you in 24 hourse. Thanks.
Adam Michael K.
Is there a -100 to rate with?? DO NOT ever use Wildrock 4x4. My wife ordered some grab handles for me for my wrangler. She ordered them on the 20th of May, the box showed up on the 3rd of June…….. Empty. She had me look not realizing that the empty box was what she had ordered (the company name was not the wildrock 4x4 name) on our ring camera to validate that the package was indeed delivered. It was delivered empty as I stated. After doing more research the information on their page is not complete. Neither of us knew this before. After reading reviews today on them we are horrified. DONT order from them. We are disputing the charge. I will also be posting this on every site I can. There is no way to actually contact customer service. They don’t respond. The name on the building in the picture that matches the address for the location listed on the shipping address doesn’t even match the name listed on the shipping label nor is it wildrock 4x4. The “positive” reviews of this company are obviously not from real interaction with this “company”. So pissed and anymore in this day in age who only uses email as a way to communicate. And 1-2 business days???? Unacceptable. That’s not how you do business.
Response from Wildrock4x4Jun 16, 2021
Hi Sorry for the trouble, recently our email has some problem so that maybe our all reply is in your spam, we confirmed we have shipped the grille and replied you already please check, also if you still can't see our email, you also can contact us facebook page by messenger. We will reply you in 24 hourse. Thanks.
doris F.
Wish I had seen this prior to ordering from them! Ordered a bumper received it, but the lights that were suppose to come with it did not! I tried 3 different numbers and finally received an answer from an Asian woman who told me my order # was wrong and then proceeded to hang up on me! I am disputing my Cc With this company. Scam!!!
Response from Wildrock4x4Jun 16, 2021
Hi about your problem we have already replied your messengers. Your order is for a bumper without lights, so we of course only shipped a bumper without any lights, we also sent you the confirmation again, and you have already confirmed. Thanks