John D.
Great product but long, lazy delivery
My wife seems to really enjoy the Breathless Choker Necklace and Heart Slip Chain Necklace, and we're already thinking of was to use them outside the obvious. Already I'm impressed with the design and how sturdy it feels. The Heart Lock Pinch Clamp Set isn't really her thing, but that's on me. The one thing I wasn't impressed with and kept me from giving 5 stars is the delivery, which is the most unprofessional I've ever seen. When I saw the delivery confirmation email, I checked my porch and mailbox, founding them empty, but noticed what could have been mistaken as a large piece of trash wadded up at the top of my driveway between my vehicle and the front of my home. If you're thinking it was the package, you'd be right. Whomever dropped it off, left it in the least obvious spot that technically meets the term "delivered".
Response from WildnightxFeb 18, 2026
First of all thank you for the honest and detailed feedback, we truly appreciate it. We’re so happy to hear your wife loves the Breathless Choker and Heart Slip Chain and that you’re already getting creative with them, that’s exactly the kind of fun we design for. We’re really sorry about the delivery experience though — that’s handled by the local last-mile carrier and clearly they could have done a much better job placing the package safely and visibly. We’ll be reporting this to the carrier to prevent it from happening again. Thank you for recognizing the product quality despite that issue — it means a lot. If there’s ever anything we can do to make your next experience a full 5 stars, just let us know.