Stacie L.
Never Again! Filing Complaint With BBB
I ordered the 3D pen and 12 extra colors on December 2nd. I than placed a 2nd order on December 5th for an additional 12 extra colors and the 3D Printing Mat Template. Received shipping confirmation for orders on December 6th and December 9th. I paid express shipping for both orders so the items would arrive by December 19th for a Birthday Gift. After checking the tracking numbers, USPS still hadn't received anything from them, I contacted them on the 16th. Never heard a word from them about my orders. Finally on December 20th I received my 1st order. The box the 3D pen was in was extremely damaged. The next day I received my 2nd order but it was missing the 3D Mat Template. Have emailed them four times about the missing item with no response. Never again!



