WigsisReviews of wigsis.com

I should have read the reviews before I spent $280 for two wigs I NEVER RECEIVED! I placed the order in December, in January they sent me a box marked "A GIFT For You" which contained a totally different type of wig. When I contacted the company for a delivery date of MY order, they said I already got it. When I told them it was a "GIFT" box that I received and not what I ordered, they were adamant that it was my order. It's now February. After no success with the company, I contacted my credit card company and filled a "Merchant Dispute Claim". What a pain in the a--! Do yourself a favor and DO NOT ORDER FROM WIGSis EVER!! What a SCAM!!

Don't purchase. They won't refund your money. What i got was nothing like what I ordered. I ended up with a lemon yellow wig that sat on my head like a mushroom. They wanted more $$$$ to get a replacement or they would give us back $10 on a $140 purchase and I keep the fake looking wig that they said I could sell....... Here is my latest from them: From: Service Sent: Friday, January 30, 2026 4:30 AM Hello, I am deeply sorry for bringing you such trouble and inconvenience. If you still feel unsatisfied, because our goods are custom- made, not in stock, in that way, we can refund you 10%, and you can still keep the wig. Lucy Sent: Friday, January 30, 2026 4:21 AM To: Service No thank you send me refund instructions From: Service Sent: Friday, January 30, 2026 1:17 AM Hello We can send a stock wig, Only charge you shipping$20. If you are interested, we can send you pictures for you to choose. Lucy Sent: Thursday, January 29, 2026 2:52 PM To: Service Are you kidding???? You want me to pay $45 more to get a new product because you sent me a deficient product? Not ok. Your refund policy says i can get a full refund which is what i want. Please send me instructions asap. From: Service Sent: Thursday, January 29, 2026 1:33 AM Hello, If you are not satisfied with the wig received, how about we remake a new one for you, this time we will change another wig factory, you just need to pay $45, you can keep the one received as an alternative one, or you can sell it to others, is that OK? If you are not agree with this, you can send the wig back for exchange, or you can select another wig on our website, is that OK? Lucy

If I could I would give negative stars they dont even deserve the one star I have to give. Ive emailed them my issue never heard back i emailed them again im very doubtful that they'll answer. The wig is ordered was nothing like the picture at all..the picture was and shoulder length grey wig with bangs. The wig i got was a lot thicker and was way past the shoulders and the bangs were pretty much nonexistent. Looked like a party city wig when worn. I ordered on dec 16th didnt get it until Jan 6. The first email was on jan7th it is now Jan 25 put in 2nd email Jan 25.

This company needs to shut down ASAP! They will not respond to your emails and the wig does not match the photos at all!!! I am still sending emails and no response. Don't order from this company! I learned my lesson.

I ordered a wig, got the wig in 6 weeks, it was the wrong wig, and it was not human hair. I contact this company 4 time. No one has reasoned. I lost $130.00. This is died wrong

I brought a wig from wigsis 10 years ago as I wanted to cover up a bad haircut lol it was hideous looked worse than the cheap costume wigs! paid about £150 for it I was fuming never got my money back after trying to get a refund! I searched this website to see if it got taken down but horrified to see it’s still scamming people to this day, it saddens me people going through chemo are buying from this site, I hope one day this site gets shut down!!

I received a wig that was nothing like the picture. I contacted the company and asked for a return label. After a few failed attempts and no response from them I contacted my Visa company and put in a complaint. They reversed the charge. The company finally gave me an address in China. First I had to send a picture of the wig and had to endure many emails from them trying to convince me to replace the wig or pay less for the one they sent me. Along with the address, they said I would need to send it back USPS with the tracking number I went to the post office with my wrapped package and they wanted over $60 for me to send it back to China, There was no way I was going to pay $60 to return a product that was not the same product that I ordered. Either it’s false advertising or they sent me the wrong Wig. Either way, it’s their mistake. I took the package home. At the moment I’m going back-and-forth with the company asking them to send me $60 in a money order, a return shipping label or an address in the USA so I can return their product to them. They told me they don’t have return shipping labels. I’m also very seriously contemplating contacting the State Attorney General’s office because I believe this company is really ripping people off! Do NOT! - I repeat- do NOT! buy a wig from this company! I certainly wish I would have seen these reviews before I placed the order. I would not have placed the original order if I knew it was coming directly from China and not California . I don’t even remember the last time I returned something I ordered on-line! I have no idea how long this package will be waiting for its return flight home. I do wonder though if I’m entitled to storage fees from the wig company? 😊 Uodate: I put in a formal complaint to our State’s Attorney General. I would recommend that anyone who has felt scammed by this company also file a report with their State’s Attorney General. The more formal complaints that are made the more serious action they will take.

I did not receive the wig that I ordered. Plus it took longer to get the order. I reached out to them for a compromise versus a refund that they strongly did not want to do was to offer me $31 refund which I accepted for $140 wig that I can’t wear. The pictures that they post are not what you’re going to get that a scam.