wickedsisterscosmetics.comReviews of wickedsisterscosmetics.com

Really disappointed with the service, I made an order from these guys, didnt actually receive the thing i ordered, I've been trying to get in touch, but I've just been ignored repeatedly. Considering I'm in Ireland the shipping wasn't cheap, gutted to say the least. Absolute joke! Send whatever then ignore their customer, real professional. Any wonder you've turned all comments off on your socials, I'm sure am not the only person not happy with your service.

My pre-order and many others never shipped. I waited for 2 months. I had to make a paypal claim to get a refund. She gave me a fake tracking number that never updated. I think it was done out of spite because I kept asking about my order and she obviously was mad about it, but guess what, shipping orders is part of the job. This happened to many others as well, where tracking never updated past "label created". She ignored my emails for days and would only answer occasionally with excuses. She only started acknowledging missing orders when customers commented on her facebook page. There were many comments on their facebook profile asking what happened to their orders, but they have all been deleted because the owner doesn't want customers knowing they're running a scam. The owner was very rude whenever I asked her questions. Her product descriptions (such as shipping dates) are wrong and if you point this out, they become unhinged. The owner's public responses are different than her private messages. She is vile and will constantly try to save face. I noticed many discrepancies between what she says for every customer, giving each person different times of when the palettes would be ready. Orders are not shipped in the "order of purchase date" as the owner claims. Newer orders with newly released eyeshadows get priority over pre-orders made months ago that should have been shipped already. She launches palettes faster than completing previous pre-orders. By the way, the owner does not make any of the eyeshadows like she wants to claim. She orders the packaging and the eyeshadow and only assembles it. There's been accounts of eyeshadow's falling out of palettes because they were cheaply glued into cardboard. Stay away, not only for the bad quality makeup, but also because of the disgusting owner. 0 rating.