Bartholomy
Decent company, good savings
First of all, management is hands-on. I am an independent travel agent who books travels to clients. Every time something new pops up, I am always skeptical. It is not even about the concern that I may lose money if I encounter a bad experience but the fact that I can lose my customer and us (independent agents) know very well how difficult it is to acquire a customer and we build a personal relationship with each and every one of them. This is what's at stake when you add a new supplier. Fortunately, Wholesale Hotels Group is a decent platform with some really good savings. They operate as a bedbank and have a vast inventory worldwide. Credit card payments are offered which is excellent for consumer protection. I miss a few features from their platform but overall a good site. Anytime I had something to ask or a reservation needed some assistance, I was always able to get a hold of someone and my issues were always resolved in a timely manner. WHG is not the only site I use, but who uses 1 site for everything anymore, right? Overall, 5 stars because whatever they advertise, they keep and I can get some decent savings on my bookings which allows me to work with a higher margin.
Response from Wholesale Hotels GroupNov 27, 2018
Dear Bartholomy, Thank you very much for putting in time to share your experience with WHG. We truly value your business as a travel agent and we will always strive to provide you with a personalized experience. The core success of our business derives from your success and we hope to be able to service your travel needs for as long as possible. ~Wholesale Hotels Group


