Jason Kevin H.
After 10 years, time to look at what else is out there...
Been ordering from this company for years, but my recent interaction has let me know that things are definitely not the way they used to be. I ordered from them on December 24th, knowing full well that it would take a bit to arrive as it is the holidays. Well, we are now at January 10th and still no package. I expressed my disappointment to the company and received an indifferent statement saying that the delay is due to weather and they should not be blamed. The weather has been an issue for 4 days true, but to be charged shipping as they do, one would think that a week would be long enough for a package to arrive with NO weather issues. I think it may be time for me to try someone else for my needs.
Response from WholesaleBodyOilsJan 13, 2025
We do not control the weather and we cannot make USPS deliver packages in poor conditions. It is unreasonable to expect shipping carriers to put their lives at risk to deliver packages when the roads are covered in snow or ice. There have been major winter storms around the country that caused shipping delays for thousands of people. We should not be blamed for that and it is unfair to do so. Our response to your rather frustrated message towards us was merely factual. We explained that the tracking information showed two incidents of weather delays and that the package had been in your town since January 3rd. We also explained that USPS can't deliver if the weather does not allow for it. Paying for shipping doesn't change the fact that conditions were not safe for drivers to be out on the roads delivering.