Whitestone DomeReviews of whitestonedome.com

I have a Samsung s10 plus with the ultra sonic finger sensor. You can not get any screennptotectors to work with it. Whitestone done are thieves false advertisers and liars!! At £70+ for a two pack you would expect them to work. They are so bad they tell you what will go wrong and it does. Followed utube videos for install to the letter but they do not work. Even took up the warranty/purchase scheme which is simply another way to take your money and by not sending new screens to steal it. Do not try this company they are false advertisers and thieves

I bought 2 glasses for my Apple Watch on the recommendation of a friend. The first one had bubbles right after installation and was milky on the lower left edge. The second glass got a milky shadow on the lower edge after 2 days. Unfortunately, customer service is not accommodating. The replacement for another glass should cost 18 €.

Oh my goodness, I have no words! Bought this screen protector for my note 10 plus. Expensive but I thought they offer a lifetime warranty, so it’s all good. Got a hairline fracture in my screen protector after 7 months, so claimed on warranty. Paid £7.99 postage and heard nothing from them. My warranty claim wasn’t showing up when I signed in. They would email me asking for screenshots of the payment I made, then I’d hear nothing over and over again. Went through PayPal, got my money back for postage and will NEVER buy from this company again. There is no lifetime warranty because these fools don’t know what they are doing! A very expensive screen saver, where they lie and tell you they offer a lifetime warranty to reel customers in, but never honour warranty claims. DONT BUY THEIR SCREEN PROTECTORS, WHATEVER YOU DO, THE LIFETIME WARRANTY PROMISE IS A SCAM!

I ordered 2 of the whitestone dome screensavers and 1 screen saver was broken. The other one had both screen savers broken. They charge you $9.99 for shipping on 1 screen saver which they want to charge me almost $30 for all three when it isn't my fault. Also it takes a month for them to decide if they even want to honor their warranty. Buyer beware!!!

Won't recommend this anymore, bad service, expensive product. I came to also give input on the Whitestone Dome Glass, they have gone downhill like everyone else. Quality and price are not the same anymore and used to be the best one for curved screens. Been using since the S8+, Note 9, Note 10+, and now Note 20 Ultra. This version is not that great especially for the price, I took the plunge as having had good results from previous phones but what a mistake. Installation is not as what it used to and leaves don't cover fully. Their customer service is not great either, they charge for warranty replacements and would be fine if they shipped it out within a good timeframe but nope. Had to request 2 warranty replacements one for the Note 10+ for my mom's but it is still more than a month and nothing has arrived and note 20 ultra as well and still nothing and that one has been about 2.5 weeks. Contacted them to check on it and 2 days later to cancel and ask for refund but instead of doing it they say it has been shipped then where is the tracking number. I do have informed delivery, ups, FedEx but none have reported any tracking if they said it was shipped. That is wrong to do ship it out after requesting cancellation. I usually stay with what works but with whitestone they really made you think that doesn't work now. I should have given to my second thoughts when I bought it but wanted something that I thought would be great but then to get this run around. 4 years buying several products just for this. Never again. I think this would be the last time I will buy Whitestone Dome glass and won't recommend it as not worth the hassle and the price they are selling now.

These protectors are rubbish had it on for about three weeks and noticed a crack in the centre of the protector from just being in my front trouser pocket with three keys on a key ring. This has never happened with $25 glass protectors I normally use. One month latter the phone dropped on our kitchen floor which is covered with soft vinyl covering the phone has a protective rubber case and yet the Whitestone protector shattered on the corner. Considering the cost and poor customer service would diffinately not recommend.

I purchased the double pack for my new note 20 ultra and the camera protector. I did not receive the camera protector and when I emailed about it their response did not address the issue. Just that tracking shows I have received my item. I watched the video many times as well as some other people I follow. I can see how my first attempt was messed up so I took the first glass off and started over. I applied the second glass perfectly per their instructions. It is not hard but I was nervous the first time. anyway, it looked perfect and. was very happy. However the next day I noticed a spot on the side where the glass was coming up or was not secured down. Throughout the day it spread to about 1/3rd of the screen. I had to remove it, but not before I sent pictures to Whitestone dome. No response. DO NOT WASTE YOUR MONEY. Its not that great and there is no customer service. Ridiculous

40 euros wasted because I didn't know that they don't offer warranty to customers who purchase their products from local stores... As if they're selling counterfeits... Till this day, the fact that they refused to provide me with a replacement tempered glass is literally the worst customer experience I've ever had. I was willing to buy the replacement, but they insisted that it wasn't possible, pointing that I had to buy the whole package again. That is certainly not the type of customer support I was expecting for a tempered glass that is arguably the most expensive one on the market at the moment and I definitely feel like I got scammed out of this. Please beware of their warranty policy prior to purchasing their products!