Rob B.
What an absolute mess.
What an absolute mess. Glue everywhere, on my desk, on the frame, everywhere ... EVERYWHERE ... except on the phone screen. I can't imagine a worse experience.
Full Protection You Can't See Whitestone Dome Glass https://t.co/3J6K23cbGo
Whitestone Dome (whitestonedome.com) has 84 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 70 reviews with 1 star · Clear filters
Rob B.
What an absolute mess. Glue everywhere, on my desk, on the frame, everywhere ... EVERYWHERE ... except on the phone screen. I can't imagine a worse experience.
customer
I bought a Google Pixel 6 and after appalling experiences with 2 other screen protectors, i thought I would give this a try. First off, there is a lot of kit. So, be ready for that. I will outline my experience thus far, as I followed a YouTube video. I attached the black strips that protect the vital side operations of the phone. Then I assembled my phone in the rig provided. Then the video said add the glue. This was the first issue: the glue never came out of the tube, even after I left it the suggested 30 seconds. They provide three tubes of glue, which was useful, as i used them all. The secret is to invert the glue tube, and obviously take the bottom cap off, but to release the glue, I had to open the top cap also. Very strange. What they fail to mention is that the phone rig thing has to perfectly flat, otherwise the glue simply pools in one corner of the phone, which mine did twice. Next I added the protector, but being so concerned with the glue swishing about, i missed the top by 5 mm. So now my protector is sitting 5 mms too low. Next I was instructed to use the UV light thingy to finish the process off. My kit was missing the legs of the UV light machine, so i had to hold it as it did its magic. Consequently, at the bottom of my phone screen there is a type of 'mist', which seems to be coming in under the 5mm overlapping protector screen. Seriously unimpressed. This is an expensive screen protector, which lacks credible fitting instructions. I will be contacting the company for a full refund.
EOGHAN C.
Unbelievable, avoid at all costs. Bought a twin screen protector for my galaxy S10 plus from the company directly in order to get warranty, but when the edges started to chip and crack I got in touch with the company and they told me they no longer deal with this product and offered me a 50% off my next protector for a new phone when I get it, I changed phone and contacted the company, 8 emails later and they are still ignoring me. ******""AVOID********
Stephen W.
Absolutely awful products and company to deal with. Screen protectors arrived scratched, and had major air bubbles come up and start to peel up within the day. I contacted the company for assistance and was told I would need to pay almost the entire price I paid for the item for a warranty replacement. I've opened a case with PayPal for a chargeback as it's obvious the quality of their product is low and they are trying to scam people into paying almost the same price as the original product for a warranty replacement.
Phil
I was so excited when my Whitestone Dome Glass for my S22+ arrived today. I went to their installation instruction video as they suggest and followed it as best as I could. What it does NOT show is that you have to move the glue to the middle BEFORE dropping the glass and guide weight onto the phone. -1st try: far too much glue on top end of phone dribbled out and around the cameras. Also no glue on bottom 1/4 of the phone. -2nd try: tried to reuse the first glass with the 2nd container of glue, but the same thing happened without any glue on the bottom. -3rd try: watched a 3rd party youtube video about the installation and learned that I needed to center the glue before dropping the glass and weight. The glue still did not spread correctly with 2 spots on top and 1 on the side w/o glue. This was after waiting 30 min for the glue to mostly cover the missing top 10% of the phone. No idea how the side suddenly had glue missing. Soooo frustrated and let down. Never buying this again.
Leslie D.
HARD PASS on this product! Installation is difficult and you'll get better instructions from IKEA than the four steps that are provided in the package. They don't respond to emails. Worst of all, after they've set you up to fail, they offer a "warranty" replacement that costs $15, which is basically the price of the product.
Donn K.
Horrible product
Liam D.
I baught this screen protector "mostly for the life time warranty" after only 2 years "hardly a life time" they discontinued my screen protector how is this an OK thing to do. I want every penny back from white stone dome as they sold me on a false advertisement and a false naritive I was under the impression my warranty would be LIFE TIME not just 2 years and then nothing... I feel like I have been scammed and robbed out of over $200,00