White's BootsReviews of whitesboots.com

heard about this company due to heavy social media advertising SALE spa. but as the boot that was advertised is one that would be helpful for my work and online research implied that they were a decent company, I clicked their link and added the only women's boot that they make in my size to my cart ... noted the 20% discount, but waited until the next business day to call and confirm sizing. even though the sale was still ongoing, the discount disappeared from my cart the next day, so when I called I asked about that as well. CS requested a screenshot of yesterday's cart... which I would have taken had I known that it was required for them to honor their own deals that they themselves are promoting. but as I'm without a time machine I can't jump through their random hoops alas. CS admitted that said boots had been marked down a few days ago, and reiterated their willingness to honor that deal if I could provide proof that I'd had the boots in my cart. what?!! why did she think I was calling if not for help with sizing and checking out. so false advertising+gaslighting. do not trust this company. if they aren't going to honor their own ads, they prob won't honor their warranty either. save your money and save yourself stress from dealing with scammers.

Whites C350 Chelsea Boots in distressed rough-out leather with mini lug sole. Quick turn around and extremely well made boots. The leather is very high quality with no imperfections. True to size in length and width and the arch support is in the perfect place. The only improvement would be with customer service. I contacted them with my exact foot measurements and asked what size they would recommend for their last shape. They came across annoyed that I was asking. Considering it’s their unique last and the price of their boots they could have been a bit more helpful. Apart from that it’s been a great experience and a great product.

I bought a pair of Perry boots as my first purchase of White's Boots. These are truly the best boots I've ever owned in my life. The leather is thick but supple and the overall quality is perfection. I love them and will be looking forward to finding another pair of White's soon.

Absolutely the best boots I've ever had although a bit pricey but you definitely get what you pay for with there arch support there so comfortable I've actually ordered another pair so being someone who collects boots i have many brands but for me and I've looked at all the other American books whites are the best beautiful leather excellent fit so that's all I can say

This is a legitimate business with renowned boot quality, but that doesn't always ensure a good experience. I ordered a pair of moc toes, and the color was way different than the photos on the website. Despite the color error, they made me pay for return shipping. I ordered another color, and when it arrives, it's way off, too. So bummed. I don't want to pay for shipping a third time, so I guess I'm keeping them. I'm just surprised a company that sells such expensive boots misrepresents the colors, and charges for return shipping when the error is on their end. I don't trust their advertising or their customer service. Be advised.

Well made, perfectly fitted, excellent customer service. Have owned whites boots for over a decade, now purchased a pair of insulated hunting boots, impressed with their commitment to quality and long term support.