White, Jacobs & AssociatesReviews of whitejacobs.com

Do not hire White Jacobs to repair your credit! I was contacted by Mike who convinced me to hire them to repair my credit. Days after I hired them his assistant Kameron contacted me stating that they sent my dispute letter out and they would contact me Oct 3, 2023, to give me an update. The next day Mike called me and said he would contact me Oct 13, 2023. This had me wondering why was I getting two different dates from people who work closely together. I then sent Kameron an email asking if they sent my dispute letters by certified mail and I also wanted a copy of the dispute letters. She responded by saying yes. Two weeks went by and I did not receive any notification from the credit bureaus stating disputes were opened. I then became concerned that letters were not sent out. So, I contacted Kameron requesting a copy of the certified mail receipt and dispute letters. This is the response she provided: Goodmorning Mrs. Annette, we sent your first-round letters out on 8/30. We are not permitted to allow the client to have a copy of the audit letters due to copyright infringement. My apologies. Unfortunately, we don't send our clients the letters that we send out and we don't send out the mail receipts due to protection policy. My apologies for any inconvenience. I then realized I was scammed and contacted both her and Mike making them aware of my discovery. I am in the process of contacting as many consumer protection agencies as I can so that other consumers will not lose $998 for the first-time fee and then $115 a month. I am so devastated because they both came across like they were really caring and concerned about helping me with repairing my credit. I wonder how they ever received glowing reviews that I assume former clients have left. Protect your money and do not hire White Jacobs to repair your credit. I think they were trying to keep me on the subscription for as long as possible.

Too expensive!! I'm trying to get myself out of debt but their recurring monthly charges continue to keep me behind on my bills. And don't feel like they got anywhere with help fixing my credit.

Omg what a waste of money & time. I could of used that money to settle the disputes. I have never been more disgusted in my life. No one gives me statuses or follow ups, not so much as a plan of action or portal. Then you are on the line with no promises or guarantees. My score dropped with them. All they did was open a bunch of disputes and dispute remarks. It’s a SCAM to take people money they know from day one they are not going to help repair your credit. Please spare yourself a VERY EXPENSIVE lesson. You can do a better job yourself.

A associate from white jacobs and associates promised me to fix my credit and help me and my family but never deliverd they kept charging me for almost 6 months took over 1k and then never responded to my calls or emails at times finally edger called and said all this takes times I told him it's been almost 6 months I told him why u charging me a document he never told me about over 100 a month he said didn't I tell u everything about this company is a lie they took. My money I had to call the collections and pay them off anybody using this company please don't use them they owner she was a women she would yell over me when I talk to her when she finally called me they will not help u but just charge u money please again stay away from this company

Overpromised and under delivered for $1975 and 13 months. Represented themselves to me as an authorized representative of Lifestyles Unlimited Real Estate Investment Group, which is why I chose their firm. Turned out to be a flat lie. They were happy to take my money, did not deliver on any promises and in fact have made excuses. Made additional promises and then stopped communicating. Refuse to provide evidence of any work performed and for all intent and purpose have told me what I can do with myself. Formal action against their company is in process. I would highly recomend you contact me for details before doing business with this fraudulent company. I am happy to share any and all documentation to prevent you from making the same mistake I did.

Very Bad experience with Derek Shaw I paid him more then $2000 Dollars Still my score poor condition Very bad service

I did a ton of research before going with White Jacobs. I really felt like they would be able to do like they assured me they would. I worked with Doug Taylor and he told me my credit file was nothing out of the ordinary and we should have no problems getting great results. It took some time but he was able to get some things removed, I was able to purchase a car, but soon after - several of the deleted collections reappeared on my reports to drop my scores even lower than they were when I hired them. I left a review on the BBB asking for a refund or partial and was told it was my fault for having high credit card balances. My CC's are paid off and have been for 2 months. My scores are still in the mid 400's. It's embarrassing. Lack of communication from Doug became very frustrating towards the end. I had to message them on Facebook to have him return my calls or emails. I know people have had great results with them. For whatever reason my deletions have reappeared and they wont help after 6 months. I offered to continue paying as long as it takes. At this point - they should refund my money. I've been pretty quiet hoping for someone to reach out and do the right thing but this is the first of many reviews. White Jacobs - do the right thing. My credit is complete and utter garbage. They will only respond with how they were able to get many deletions but don't address it when they reappear and drop your scores even further than before. Sad.