Sean W.
Scammers only in business to cheat…
Scammers only in business to cheat people out of money totally ridiculous. Avoid, Avoid, Avoid!
Westbill is listed under Investments & Wealth in St. Louis, Missouri.
Westbill (westbill.com) has 41 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 39 reviews with 1 star · Clear filters
Sean W.
Scammers only in business to cheat people out of money totally ridiculous. Avoid, Avoid, Avoid!
Brent E.
Scam. They are thieves. If you buy a subscription, they will charge your card for random amounts in addition to any legitimate amounts. Coincidentally, these additional charges don't appear in your online account statement. I am having to do chargebacks for the amounts they stole. Stay far away from this shady company.
Darren J.
Westbill are sneaky and underhanded I signed up to one site the transaction went trough okay I noticed that I had 3 transactions from westbill in my account turns out they were offers for trial memberships already ticked but the offers were at the bottom of the page under "complete transaction" button and to visible unless you scroll down I think this is a very sneaky way of charging people more money than they originally intend on paying had I not caught it I would have been charged £56.40 I cancelled the trial via their website but have not received an email confirmation, I took screenshot so I have proof but I know have to wait for that £56.40 to drop back into my available balance use another billing service if you can and make sure you scroll all the way to the bottom pages with them
AJ
This company is fraudulent, simple as that. I signed up for one site, which came with a free trial for two other sites. After realizing I had not unchecked the trial options, I immediately went in and cancelled those trials. I have screenshots of all of this, and while the screenshots show that nothing was being charged to my account, I found that I was immediately charged a full months fee to these other accounts. When I contacted Westbill about this, they claimed nothing was ever charged. Looks like I may have to call a lawyer to get this resolved.
Daniel Danger C.
Signed up for a 2 day trial instantly cancelled the trial and westbill has been charging me $40 for the last 8 months without allowing me to unsubscribe because I dont know which other 2 websites they signed me up for WITHOUT my consent as I unchecked the boxes at checkout
steveooo
First off I think it is a bit sketchy this site has a 2 star rating with 100% of their reviews being 1 star. Having said that I purchased a membership to a site that uses westbill as their payment processor and on the checkout page there were two checked boxes for additional website subscriptions which I was adamant to unchecked before checking out. Those charges were charged regardless when I had explicitly denied consent to do so. The charges were also immediate when they both claimed to offer a 2 day free trial and after those 2 days the amounts of 28.87 and 39.87 would be charged. This is a scam/fraud payment processor and I have not yet found a form of recourse as their phone is disconnected and their physical address is in Cyprus. I attempted to cancel both memberships within minutes of seeing what happened but am still waiting to see what happens with that. Since it is still within the 2 day trial period and they shouldn't have even charged anything they have no legitimate reason or verbiage in the terms of service that would allow them to legally keep the money.
Bob
Short version: Westbill WIL STEAL your money... Long Version: I have joined and cancelled many Websites for years,,,with no problems...until Westbill. Long ago I learned to be on the look out for “ pre-checked boxes”, etc. Westbill kept on billing for multiple websites. The only way to get them to stop was to change my card. I am still working this dispute, my findings to date: The U.S. address listed is for a Virtural Office. Their REAL address is outside of the U.S. This company is yet another reason to use a “ Pre Paid” credit card product . It is the only way to limit damage.
Andy
When signing up they also sign you up to two other websites, for a 2 day free trial, then billed at $39.87 per month! It is on the page, but very eary to miss. There are no emails about what you have just signed p to and how to cancel! Be VERY CAREFUL!