WeRecoverData.comReviews of werecoverdata.com

They are unresponsive and are not a reputable company. I mailed and have receipt they received a hard disc for recovery July 26th. Afte 8 phone calls leaving messages, 2 emails, all they can say is they have it but can't find it. On 8/28 Neil said he'd get back to me, they haven't. Obviously they lost the hard disc, I have asked 3 times to just refund me the upfront charge of $95.00. DO NOT deal with this company!

Avoid werecoverdata.com at all costs. They lured me in with a "local Montreal office" and a promise of a 24-hour diagnosis—neither of which were true. After paying a non-refundable $95 fee, I discovered that the "local office" was just a drop-off point, and my hard drive was actually being shipped elsewhere. When the 24-hour deadline passed, they kept delaying, claiming my drive was still in transit. After reading multiple horror stories about them holding data hostage for thousands of dollars, I rushed to reclaim my drive—only to find it had never left Montreal. They lied to my face about it already being sent. When I demanded a refund, they stalled for 10 business days and never paid me back. I had to dispute the charge with my bank to get my money. Their business model is shady, their promises are empty, and I wouldn’t trust them with a USB stick, let alone a critical hard drive. Stay far away.

I signed up with WeRecover.com Case number 520753, to recover data from an external hard drive. The price was quoted between $3,000 and $4,000, which was way out of my budget. I had paid a $95 deposit that would have been applied to the final fee if I DID NOT accept the recovery. When I informed the account manager, Neil B., that I couldn't afford it and asked for my hard drive back, he told me to fill out an online form. His email stated their "No Recovery = No Recovery Fee" policy, but they kept my deposit even though there was no recovery. I never completed the form, so Neil decided to charge my Credit Card for postage to return my hard drive. I asked him to deduct the cost from my deposit, but he refused and demanded permission to charge my credit card for postage. Reluctantly, I agreed. I believe this business is crooked and a scam, as they either keep the deposit or charge high fees. They use a play on words to deny refunding your deposit Please help.

Non existent customer service. I paid a deposit to do data recovery for my MBP that died, and got a second opinion and someone was able to fix my Mac. I notified werecover data within 48hrs that I no longer needed the service and to please issue a refund. I have been chasing them for 2 weeks after case manager Neil B. Would not give me a straight answer on my refund and then stopped responding to my emails. The only answer I can get is that they sent it to finance and no one from their finance department is available to speak to at all. Still in limbo wondering if I will ever see my money again.