Christian P.
I recently ordered a pair of shoes…
I recently ordered a pair of shoes through WLS. Soon after my order was placed, I was contacted by "V" from their customer service department, who unfortunately had to inform me that the style of shoe and size was sold out due to high demand. To correct situation, V offered to allow me to select any item and no extra charge. I really just needed a pair of shoes, so I chose another pair and just my luck they were all so out of that size. a little frustrating but I understand but small businesses sometimes make mistakes too V. was very helpful, and help me pick out a pair of shoes, not my first choice but I needed a pair of shoes. Cut to 2 weeks later, I received my shoes in the mail and much to my surprise not only did they send me the original pair of shoes that I wanted in my size, but they sent me a second pair at no extra charge!!! And they fit great! Forever grateful, thank you again "V" and WLS for your help. -Christian