Suit was ordered 12/08/2025 - now it's 01/20/2026 and still no suit. Do not order it is a scam site!!!
Response from WehilionJan 30, 2026
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team
JM
Junior M.
I DON'T KNOW HOW THIS COMPANY GETS 3…
I DON'T KNOW HOW THIS COMPANY GETS 3 STARS. I NEED HELP FRIM SOMEONE ON HERE TO BRING DOWN THIS COMPANY. I BOUGHT 3 SUITS FOR A WEDDING, THEIR SUIT CAME AND DID NOT FIT ME. 70% MONEY BACK, TO 50% 10%. I DO NOT WANT TO KEEP A SUIT THAT DOES NOT FIT ME. THIS IS TRULY A FRAUD COMPANY. THEY DON'T HAVE A PHONE NUMBER, AND THEY ARE PLAYING GAMES ON THE CHAT. I'M IN RAGE AT THIS POINT, THAT I'M ABOUT TO LOSE 170.00 EVEN IF I WANTED TO DO SOME WORK, THE DUIT CAME 2 DAYS BEFORE THE WEDDING . I'M FURIOUS AND VERY ANGRY. I NEED MY MONEY BACK PLEASE. YOU AGGREED FOR ME TO SEND IT WITJH MONEY BACK GUARANTEED AND NOW, 70%, 50% THEN 10%. WHO IS IN CHARGE OF THIS SHIT COMPANY?????
They never admit that I never bought a "customized suit".
They offered me 30% to compromise my dignity by eliminating this review. I said never because they HAVE TELLING ME 50% refund, and keep changing it from $20, to %50 drops it to 10%, and %30.
If YOU SAID %50 YOU HAVE TO HONNOR IT.
PERIOD!.
This company have to keep his word 💯.
Customers need to be respected.
It's $170 suit that I NEVER USE, and I was ready to send it back , but the don't want it, when their polices black and white said it's possible.
Response from WehilionJan 7, 2026
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team
SA
Sandy
My husband suit…
UPDATE:
I'M WRITTING THIS ON BEHALF OF MY HUSBAND. IT'S MY NONEY, MY TIME AND ENERGY. HELPIBG HIM SENDING YOU MESSAGWA. YOU TRY TO ASK MY HUSBAND TO DELETE HIS REVIEW FOR 30% REFUND BACK. YOU KNOW WELL ENOUGH, MY HUSBAND SUIT WAS NOT CUSTOM MADE. THE LADY CLEARLY STATED, HE WILL NOT RECEIVE THE CUSTOM MADE SUIT ON TIME FOR THE WEDDING, SO YOU SENT HIM A STANDARD ONE, IN WHICH 100% MONEY BACK GUARANTEED. BE AWARE OF THESE PEOPLE, THEY WILL LOW BALL AND INTIMIDATING YOU TO RENOVE ANY BAD REVIEW YOU MADE.
Most reviewers are satisfied?????WTF????
Read this below:
My husband bought a suit and they promised my husband money back guaranteed.
They not only sent the wrong size, they sent it late, 2 days before the wedding. They never taylored nor even tried to, just a standard suit. If my husband did not go with 2 other companies that only 1 sent the right size out of all 3, he wasn't going to have a suit for the wedding. BUT OH BOY!: THIS MOTHER F$%#%^ IS THE ONLY ONE GIVING HIM A HARD TIME, BECAUSE THEY WANT HIM TO KEEP A F$#%#UP SUIT THAT DOES NOT FIT HIM.
The man is begging on the chat everyday to look for a return after they cearly stated:" FREE RETURN AND EXCHANGE: 30 DAYS -FREE TRIAL AND FREE EXCHANGE AND NO HASSLE RETURNS". SO why the hell is your advertising so F$%$#$# wrong/false.
This company must be shut down for lying and false advertising. This is humiliating , overwhelming, and disgusting You should be ashamed of yourself who ever you are. WE ARE CALLING FOR A CLASS ACTION LAW SUIT FROM ANYONE ON HERE. I KNOW THERE IS A PRIVATE INVESTIGATOR ON HERE. LET'S GET ON THEIR ASSES.
There should be a zero star for f%&%#$#d up company like this shit one.
Response from WehilionJan 7, 2026
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team
LS
Lilly S.
I ordered a suit on nov 27th 2025 and…
I ordered a suit on nov 27th 2025 and as of this mornig Dec 25th, 2025 i HAVE NOT RECEIVED IT??
kEEP GETTING THE SAME RESPONSE FROM CUSTOMER SERVICE THAT IT IS ON THE WAY???
Response from WehilionDec 26, 2025
Thank you for your feedback, and we’re truly sorry for any confusion or frustration caused.
We’d like to inform you that your order has already been shipped and is currently in transit.
As of 2025-12-20 19:43, the latest tracking update shows:
Toronto Pearson International Airport – Canada, Arrived at Import Airport.
If you need any assistance or have further concerns, please don’t hesitate to reach out to our customer service team at [email protected] — we’re here to help.
Thank you for your patience and understanding.
– Wehilion® Customer Service
JA
Jason
I encountered an issue with my initial…
I encountered an issue with my initial suit order, as the sizing was incorrect despite my explicit request for an XL. Upon realizing the suits would not fit, I promptly placed a reorder. I was informed that the matter would be investigated. Unfortunately, neither my son nor I had suits for the wedding. The second order, which included expedited shipping, took over six weeks to arrive, and my attempts to cancel the order were unsuccessful. I am now seeking a refund, but the company is not upholding its return policy. Given this experience, I cannot recommend purchasing from this company and question the validity of their five-star ratings. Specifically, my original order was placed on September 6, 2025, with the first delivery on September 16, 2025. I reordered on the same day I identified the sizing discrepancy, and the second order did not arrive until October 27, 2025.
Response from WehilionDec 23, 2025
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team
PC
Paul C.
DO NOT ORDER
DO NOT ORDER! My suit has not come after a month. They’ve offered a 70% refund if I cancel but I paid expedited shipping and they are over the time already. SCAM ALERT. At this point I just want my money BACK! Whatever they respond to this is most likely BS
Response from WehilionDec 23, 2025
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team
CW
Craig W. Rimer D.
FRAUD WARNING!!!!!!
FRAUD ALERT!!!! I am a licensed investigator in California. I ordered and paid for two suits in July 2025... Company will not send merchandise nor refund my payment. Wehilion is a Chinese company and it's company is residence in San Francisco behind a locked gate. I will be filing suit soon and I will post the names, addresses and phone numbers of the owners and managers of wehilion ... FRAUD ALERT FRAUD ALERT FRAUD ALERT!!!!!!!!!!
Response from WehilionDec 23, 2025
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team
CM
Colin M.
I placed an order on August 26th
I placed an order on August 26th. As of today October 1st, it STILL hasn't even been shipped out, much less received. I asked how to get a refund. Instead of that, I was offered a $10 coupon to use on a future purchase. That I would probably never receive either..
Response from WehilionDec 23, 2025
We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at [email protected], and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team