WebStartsReviews of webstarts.com

My sites are being messed up, and I keep reporting it and trying to get the problem fixed with there Webstarts builder and no one is doing anything, it's a been happening for a long time..then they,'re always threatening to close my account for complaining about the problem, I keep reporting the issues and they refuse to fix it, when the elements that are suppose to be selectable are not, the text boxs are not functioning correctly, things aren't staying where I saved it or change on there own, I set the parameters for a text, color, size, don't, when I go to edit the words , it all changes to small and completely different things, then I have to redo, if I write a paragraph, and click at any part of it, Ex: the bottom of the paragraph, it moves to the top, it keeps moving to the top every time, so there's no way to edit sections of it, if its a lot of Context, it keeps zooming in an out on its own, and then selects on things, moving them around, it's fuzing the text box , the images and moving them to different places on the page and then makes it not selectable, like it's all the background, there's no way to even fix, because it won't let me select anything, it's the same with text box shadows, I try to change it and it wont, no matter how many times I click on it select to remove or change a color it remains the same and I know it's being maliciously done, they have a server, that has compression, I only had a few pictures, yet it was slow, asked if it can be turned they said no, they Don t know about that, but last year for a different website I have with them, I had the same problem, I had to call multiple times to get different people because the same person keeps telling me nothings wrong that's just how it is, but when I called again the other person said their going to check, when they did it was off, and it was supposed to be on, so it is available but they have the same person doing wrong against me and messing my website, costing a lot of money, and no one has done anything, the only emails they answer are the ones pointing out that no company should do these thing's let these things happen, they dont want to be called scum, after many request to fix my issues that they are causing and refusing to fix, they saying it's not happening here, but one minute the websites renders to fix the screen, and the next its not, Now I have to scroll to the right, but I didn't change anything to affect the lines, where the end of screen stops or screen width, is being manipulated by someone from Webstarts and I know it the same person they have always answering my calls, they use let us manipulate the screen width, but not now, but they have the ability to manipulate it, so i know it's maliciously being done, I know they could never pass a real lie dector test, because they all guilty, they don't want to solve the problems, they want me to lose the many years working on my sites and my money by wanting to cancel and to give a refund, it's going to be millions, thats the amount of time I spent on these sites ... I don't want to deal with the same person In the time, that gives moving for people that are not doing whats right to get away with a lot of wrong, and it makes no sense, Now they refuse to fix the problems, but its been years and I'm not going to let this go their guilty, i paid my money and don't deserve to be caused harm too...even if it means getting lawyer...it 's that bad... I talk with the owner, he acts like he's trying to assist, but its the same problems every day, they lied to over bill me, then they are now refusing to provide copies of my website that I have paid in full, the owner contacted me because he wants me to remove the review, but only acts lie he is helping, because these problems should not continue everyday, I tried to work with him, but its the same thing, I decided to back up my site and give myself options, they are now refusing to let me download my website, from the start the targeted me and has been maliciously committing a lot of wrongs against me. Because the agent they put in charge of my account wanted to tell how to make my site and I didn't want to, all these things started happening and the owner is also doing these things, but acts like he's not, I wish I could prove guilt, even more wish they would all suffer the consequences worst than said to take place in HELL, their definitely guilty.

I have had Webstarts for a few years now and never quite developed my site until recently, when my business needs changed. I adopted one of Webstarts' templates and spent 2 days adding my content until I ran into a glitch and lost all my input. Granted, I am NOT an expert in web design nor do I plan on becoming one. I was so frustrated with Webstarts that I sent an email asking to terminate my relationship with them. For me and my skill level, the site was not friendly and I needed something quick. Spoke with Customer Support. I've always felt the service was rude, demeaning and unprofessional but I've endured it because eventually the problem was fixed to my relief. I cringed when I had to contact customer support. Several times the representative replicated my Microsoft Office Email onto his own computer to 'test' things and then promised to delete it later. I wanted to trust, but it just felt creepy. I felt like a hostage calling customer support at Webstarts. Nearly every call for assistance, I was told, "You just don't know what you're doing." What business says that to a customer? And, "Haven't I helped you out in the past?" Once I advised I was discontinuing my account with Webstarts, the conversation changed to a very personal and vindictive direction. "Stop talking and let me help you." As soon as I hung up on the support representative, my e-mail was terminated. Poof, crippled. Just like that. No directions as to how to disconnect gracefully. Nothing. I have now been held hostage for a week without a website or my business e-mail. Instead, using another mail account, I received emails from another person at Webstarts, who had NO idea what transpired assuring me of a "miscommunication" and wanting to invoice me to bring my email back up again, and since it was the weekend, couldn't be expected to "get back to me in a timely manner." Again, I was made to feel as if Webstarts had done me a favor all along. I have incurred damaged and lost business as a result of the representatives spiteful actions. I am dead in the water over this company's cruel, unnecessary and vindictive actions. So, be warned people, this has been anything BUT a respectful, professional, helpful and fulfilling business relationship. I feel as if I've been professionally punched. On a further note (I've had to revise this posting several times to protect the guilty), the owner of Webstarts DID contact me on Sunday night and I felt he was sincere in trying to repair the damage. I felt there was way too much time spent trying to find out who said or did what and not enough time acknowledging the unnecessary harm to a long-standing customer.

I do not recommend this company Webstart. Customer support is none existing. I've been a customer for a very short time and I wish I hadn't signed up, its just horrible. This the fourth time I can't access my account/website nor my members; Still no website access as I write this review and no support. Greyhound Lines

Have always had issues with webstarts , which is why I moved to another host. They no longer have phone support . And they have it where you cant review on their Facebook page. Everything is done thru their "chat" system. You get intruded on when you log in & response time is slow. But they flood you with messages & emails to upgrade/ buy more. Don't put your credit card on file because they will withdraw months before your renewal is due. And arrogant about your feedback on having to use a "chat" system to get site support.

I've worked with Webstarts through a client that started with them. Here's the major issues: - They have HORRIBLE customer service. Like, worse than the DMV. No joke. - They don't renew your domain when you pay for them to renew your domain. - They charge you $30 to renew a domain, which is 200% more than any other company out there. - Their website and coding customizability is downright pitiful. When it comes down to the amount of hassle and headache you have to put up with to run your website through Webstarts, the price does not make sense. If you want an easy website with a custom domain, go to Wordpress.com. If you want something more advanced, never—ever—look here. WebStarts is a waste of internet space.